Classic Ford Sales

Dropped my 1996 Explorer on Sunday night, check engine light was on. Classic called me on Tuesday, saying they were a bit busy, would get me on the schedule as soon as possible. I went to Classic on Frida light was on. Classic called me on Tuesday, saying they were a bit busy, would get me on the schedule as soon as possible. I went to Classic on Friday to check the on vehicle. Service manager shows me a pile of service orders, mine is near the middle, Told me it should be repaired soon. I went back on Tuesday, clerk checks on car, service order is still near the middle. They will get to it as soon as possible. I went back on Friday, the service manager said he would check on my car, seems my car is still in the middle of the pile, he says he will put it on top so the next mechanic would pick it up. I went back to Classic Ford on Wednesday, asked the clerk how my car was doing, she could not find it in the completed file so she went to the stack of work orders. Amazing, my car was back on the next to the bottom half of the stack. I asked for my keys and took my car and left. I only recommend Classic Ford to my enemies. More

Excellent fast courteous repair! My Ist time here and will definitely be back! Beautiful facility and very clean. Everyone I encountered was friendly! April in service was very nice! My Ist time here and will definitely be back! Beautiful facility and very clean. Everyone I encountered was friendly! April in service was very nice! More

Had to wait 2 months for appointment and they only completed 2 out of 5 problems. completed 2 out of 5 problems. More

We had a wonderful salesman. He made our experience enjoyable. The process was fast and easy. He made our experience enjoyable. The process was fast and easy. More

Good service today, had regular oil change, they were prompt, courteous and facility is very nice and clean. prompt, courteous and facility is very nice and clean. More

Bryant was nice and helpful. He was understanding and calming when I was disappointed. He helped me to see the issue did not really matter. I was overall very satisfied with m He was understanding and calming when I was disappointed. He helped me to see the issue did not really matter. I was overall very satisfied with my experience. I am happy about my purchase. Thank you Classic Ford of Smithfield. More

While traveling down to the Flowertown festival in SC my truck blew a hose. This dealership stepped up, provided unbelievably fast service and had me back on the road in time to get my stand set up before t truck blew a hose. This dealership stepped up, provided unbelievably fast service and had me back on the road in time to get my stand set up before the storms kicked in. The service manager stepped in and personally saw to my repair. I have never been this impressed with an automobile service department but these guys went above and beyond. Thanks Classic service!! TJ Berry More

Great service in and out really fast service advisors very helpful, checked out a used vehicle while we were there sales team top notch and very helpful. very helpful, checked out a used vehicle while we were there sales team top notch and very helpful. More

I took my auto in for routine service and the staff we’re very nice. The waiting area is very nice and they kept me informed about my auto in entire time. Very friendly and I would highly recommend them to g very nice. The waiting area is very nice and they kept me informed about my auto in entire time. Very friendly and I would highly recommend them to get your auto serviced. More

I really appreciated the friendliness and all the help provided. They made us feel cared for! provided. They made us feel cared for! More