Classic Hyundai of Wilkesboro
North Wilkesboro, NC
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90 Reviews of Classic Hyundai of Wilkesboro
Doc is excellent to work with. He made sure everything was taken care of prior to our 4 hour trip to purchase our new vehicle. I knew the exact price it was going to cost me to d He made sure everything was taken care of prior to our 4 hour trip to purchase our new vehicle. I knew the exact price it was going to cost me to drive off the lot. Gave me a great deal on my trade-in. Answered any questions and if he didn't know, he found out immediately. Unfortunately, the vehicle had a pretty good dent on the door with a scratch that went to the paint. They have assured me they will do whatever it takes to make it right when I get the door fixed. I really appreciate that. Doc answered any questions I had and made sure I was comfortable with my purchase. I would definitely purchase another vehicle from this dealership and request Doc as my sales contact. We love our new Hyundai Palisade. The 4 hour trip home gave me plenty of opportunity to check out all the extras and options. More
Friendly and knowledgeable staff. Good selection of 2023 models and cars. Paperwork was explained clearly along with financing options. Good selection of 2023 models and cars. Paperwork was explained clearly along with financing options. More
Terrible experience. They are unprofessional, and a classic sleazy dealership who forces unneeded “packages” and does not give honest straightforward pricing. They are unprofessional, and a classic sleazy dealership who forces unneeded “packages” and does not give honest straightforward pricing. More
Do not get your vehicle serviced here. My engine was under warranty and replaced. It took months and I never got updates and had to spend over $2,000 on a rental prior to them having one r My engine was under warranty and replaced. It took months and I never got updates and had to spend over $2,000 on a rental prior to them having one ready for me. The process to get that money back is lengthy and cannot be completed until after your rental has been returned (in my case, 4 months). Every time I called this dealership, I would be transferred from person to person and told the right person would call. They never would. Somewhere throughout the process, this dealership lost my keys which further delayed me getting my car back. When I finally got my car back, it was covered in filth, which left stains and rust spots all over my car. My engine also got 30mpg prior to having my engine replaced and when I got it back, it was getting 10mpg. I was told by the service manager twice that this was completely normal and that I was exaggerating. He dismissed my concern even after I informed him that multiple shops around my town said a 65% decrease in mpg is abnormal. When I took my car back, I was told my air filter got dirty while sitting on their lot for months and they asked if I wanted it replaced. After telling me it was dirty from sitting on the lot while waiting to be serviced for four months, they then made my pay $43 for this. Now I am trying to get literally a single person to respond to me about the permanent rust and stains, and no one will reply or call me back. More
I had an appointment for an oil change, per their website, I had a coupon for a full synthetic oil change for 19.95. I walked out paying $43 because that’s “how it works.” I’m waiting for a call back website, I had a coupon for a full synthetic oil change for 19.95. I walked out paying $43 because that’s “how it works.” I’m waiting for a call back from the service manager now. More

