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Classic Volkswagen
Mentor, OH
171 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 171 reviews
Verified Customer
October 18, 2025
I called and received an appointment the next day. The folks were courteous and helpful. The folks were courteous and helpful. More
by david93scott
October 14, 2025
Always satisfied with the service I receive from Classic Volkswagen. I have been coming to Classic ever since receiving less than stellar service from another local Volkswagen dealership. Classic Volkswagen Volkswagen. I have been coming to Classic ever since receiving less than stellar service from another local Volkswagen dealership. Classic Volkswagen always treats me right and does the job right. I highly recommend them. More
by tonysustarsic
October 08, 2025
I have taken my vehicle in for multiple issues since I purchased it. I think besides the recall for the passenger detection system and replacing the F5 module in the infotainment system 3 times, not one i purchased it. I think besides the recall for the passenger detection system and replacing the F5 module in the infotainment system 3 times, not one item has been identified or fixed. My most recent visit had the same results. Not one of the three things i took it in for was identified or fixed. Today, I noted 2 of the 3 items still act exactly the way they did when I scheduled the appointment. Problems. More
by zvoc1
Employees Worked With
Nope
October 05, 2025
As always, detailed description of the work including video with quick and efficient turnaround. And friendly service! video with quick and efficient turnaround. And friendly service! More
by Princess_software
October 01, 2025
I spoke with Mark in service and I would have appreciated communication over the phone verses driving into the dealership and wasting over 2 hours of my time. Everything could have been explained to me by p communication over the phone verses driving into the dealership and wasting over 2 hours of my time. Everything could have been explained to me by phone. Not impressed and will not be returning. More
by troyboyohio
September 29, 2025
Frustrated that I was recommended to buy a $499 battery on my last two service visits, but I didn't because I wasn't having any issues with my battery. This time my battery was tested and the suggestion f on my last two service visits, but I didn't because I wasn't having any issues with my battery. This time my battery was tested and the suggestion for a new battery was removed and I was told that there were no notes on the paperwork regarding needing a new battery. That's a lot of money that I didn't have to pay for something that wasn't needed. The rest of the service was done in a descent amount of time and I was treated well. More
by DAWNEC7
Employees Worked With
Jake at the desk was very helpful
