
Classic Volkswagen
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 131 reviews
Asked them to check engine vibration since there is movement and that wasn't done. Still having vibration after dropping 4k. movement and that wasn't done. Still having vibration after dropping 4k. More
Problem still not resolved after the second service visit. No explanation of how we proceed, just turn it off and back. That what it is doing now by itself. visit. No explanation of how we proceed, just turn it off and back. That what it is doing now by itself. More
All of the gentlemen I worked with from sales to finance were professional, personable and very friendly. The honesty and efficiency from beginning to end were a nice surprise. were professional, personable and very friendly. The honesty and efficiency from beginning to end were a nice surprise. More
From walking in Alvaro took care of everything I needed and managed my delivery providing updates every time there was an update. His knowledge helped me confirm my purchase based on my own research. and managed my delivery providing updates every time there was an update. His knowledge helped me confirm my purchase based on my own research. More
Always does it right the first time and then you don’t have keep going back continuously for the same thing . have keep going back continuously for the same thing . More
THEY DO QUALITY WORK ON TIME AND PROMPT SERVICE , KNOWLEDGEABLE , RESPECTFUL,, ORGANIZED SERVICE DEPARTMENT STAFF ! KNOWLEDGEABLE , RESPECTFUL,, ORGANIZED SERVICE DEPARTMENT STAFF ! More
I bought the car at this dealership and it had an oil change before I took possession. When I got it home it started leaking oil on my garage floor. I took it back into the dealer and they had to repl change before I took possession. When I got it home it started leaking oil on my garage floor. I took it back into the dealer and they had to replace the oil pan. I suspect during the oil change they stripped the drain plug out. Shortly after that I started getting a warning light that it had too much oil in it. Back to the dealership again. It seems there needs to be some remedial training with the service techs doing this work. I will say they the dealer took care of everything and made it a priority to get it fixed. I live 40 minutes from the dealer so the inconvenience of going back and forth was the unfortunate part. More
Sean and nick were extremely helpfull in geting my friend into a car went out of there way to find her something witch they did two thumb up. they were awesome, helping us out, words cant describe how much into a car went out of there way to find her something witch they did two thumb up. they were awesome, helping us out, words cant describe how much they helped us More