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Classic Volkswagen
Mentor, OH
291 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 291 reviews
Verified Customer
July 29, 2026
I couldn’t have had a better experience than I did with Joe, Matt, and Shawn. So incredibly knowledgeable and helpful. They gave me their cell phone numbers and we’re so responsive throughout the process a Joe, Matt, and Shawn. So incredibly knowledgeable and helpful. They gave me their cell phone numbers and we’re so responsive throughout the process and afterwards. After frustrations in the service department, they helped me get into a new car that I’m excited to drive every day. They truly care about customer satisfaction and were so respectful with my time. The car was delivered beautifully, I am so impressed by this dealership and it is because of their sales team and general manager, hands down! More
by MORGAN35
Employees Worked With
July 28, 2026
Hector Rosado at Classic is the best to work with. He is knowledgeable, transparent, efficient, effective communicator and cares about his customers interest and time. . If you are interested in a car He is knowledgeable, transparent, efficient, effective communicator and cares about his customers interest and time. . If you are interested in a car sales person, who you can trust without the stress and hassle that typically comes with vehicle purchases, Hector is your guy. Fantastic service and all around an irreplacable asset to the Classic dealers. More
by anitafakhoury
Employees Worked With
Hector Rosado
July 26, 2026
Overall experience 10/10. Everyone was friendly and helpful. I was able to leave with a car I love without the added hassle and stress that typically comes with buying a car. Everyone was friendly and helpful. I was able to leave with a car I love without the added hassle and stress that typically comes with buying a car. More
by mauriclynch
Employees Worked With
July 25, 2026
The staff was extremely friendly. All around the facilities are well kept and clean. Repair time was very fast - got done well before the estimated time All around the facilities are well kept and clean. Repair time was very fast - got done well before the estimated time More
by CACCIACARRO.N
July 24, 2026
Fantastic service! Everyone was friendly and great to work with! My car was finished quickly and was even cleaned inside and out!! Everyone was friendly and great to work with! My car was finished quickly and was even cleaned inside and out!! More
by emilee.hodgkinson
Employees Worked With
July 23, 2026
ALWAYS CONVENIENT SCHEDULING. HELPFUL ONLINE ACCESS. KNOWLEDGEABLE, HELPFUL STAFF AND SERVICE ADVISORS. CLASSIC IS ALWAYS THE RIGHT CHOICE! HELPFUL ONLINE ACCESS. KNOWLEDGEABLE, HELPFUL STAFF AND SERVICE ADVISORS. CLASSIC IS ALWAYS THE RIGHT CHOICE! More
by service@nextstepcars.com
Employees Worked With
