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Classic Volkswagen
Mentor, OH
213 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 213 reviews
December 18, 2025
Recently I trade in a car toward the purchase of a VW Atlas. John was very helpful in guiding us through the purchase process. I, also, took my car in for a check over for repairs. The service departm Atlas. John was very helpful in guiding us through the purchase process. I, also, took my car in for a check over for repairs. The service department was very thorough. Highly recommend. More
by ANBKERR
Verified Customer
December 17, 2025
The salesman was extremely knowledgeable and able to explain and walk me through the steps for trading in a vehicle and leasing a vehicle. I felt no pressure to buy or lease and the trade in allowance w explain and walk me through the steps for trading in a vehicle and leasing a vehicle. I felt no pressure to buy or lease and the trade in allowance was very fair. More
by MRODIO
December 14, 2025
Very professional , great service and sales guys. We had an issue with an engine service light coming on, made it very easy for my wife to drop car off and get a rental car and be on her way. After d We had an issue with an engine service light coming on, made it very easy for my wife to drop car off and get a rental car and be on her way. After diagnosing issue, sent video explaining the process. Very satisfied with sales and service departments. Thank you More
by SIDNEY.YOUNG
December 11, 2025
I recently traded in my car and purchased a new one at Mentor Volkswagen, and the entire experience was truly exceptional from start to finish. The team made the trade-in process smooth, transparent, and Mentor Volkswagen, and the entire experience was truly exceptional from start to finish. The team made the trade-in process smooth, transparent, and stress-free—no surprises, no pressure, just honest guidance and great communication. Everyone I worked with was friendly, knowledgeable, and genuinely invested in helping me find the right vehicle. They took the time to answer all my questions, walk me through every detail, and ensure I felt confident in my decision. I couldn’t be happier with my new car—it’s exactly what I was looking for! If you’re considering a trade-in or shopping for a new vehicle, I highly recommend Mentor Volkswagen. Their professionalism, customer service, and commitment to making the process easy are truly top-notch. More
by HERSMAN2019
December 10, 2025
Everything was smooth and effortless. Mark P. kind and professional. I am happy with VW service team Mark P. kind and professional. I am happy with VW service team More
by amandski2195
Employees Worked With
December 10, 2025
Sean Palko is great , appreciate getting deal done via phone and text. Great service department phone and text. Great service department More
by AutumnsBenz
December 09, 2025
Everything is OK except the pricing. When I scheduled the service, the representative didn't provide a quote and only disclosed an estimate upon drop-off. I was told the total would be $ When I scheduled the service, the representative didn't provide a quote and only disclosed an estimate upon drop-off. I was told the total would be $495 for an engine oil change, wheel alignment, and tyre rotation. I had no choice but to accept, as I was dropping my car off in the morning and my colleague was waiting outside to give me a lift to work. It's ridiculous to charge $299.95 for an alignment. I feel like I've been scammed, and I will never use this service again. More
by SKLIARMIKE
December 07, 2025
Pleasant a very professional. Comfortable waiting area, updates as my car was being worked on. Outstanding service. Comfortable waiting area, updates as my car was being worked on. Outstanding service. More
by sheila_mobley
