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Clay Cooley Mitsubishi

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.4
196 Reviews
Clay Cooley Mitsubishi of Arlington is your premier destination for new Mitsubishi models in Arlington. Our Arlington dealership carries an impressive selection of new and pre-owned cars, crossovers, and SUVs for you to choose from. We are conveniently located near Dallas and Fort Worth in Arlington at 1500 West I-20. Visit us today to trade in your current vehicle for a new or pre-owned Mitsubishi.
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1500 Interstate 20 Frontage Rd

Arlington, TX

76018

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Showing 196 reviews

May 09, 2025

Loud music with obscenities. Unprofessional attitude and swearing during financing. Salesman was nice and professional but after leaving his care, it was terrible. I don’t even b More

by pqb72222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unsure of names.
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May 11, 2025 -

Clay Cooley Mitsubishi responded

Hello, I am truly sorry that your experience after the salesman was terrible and will look into this so it will not happen again. Thank you for bringing this to our attention...

May 08, 2025

Service was amazing and employees broke everything down and made it easy for me to understand. More

by noonk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Clay Cooley Mitsubishi responded

Thank you Noonk12, for the 5-star review for our service team, we're glad to here that your service was amazing...

May 07, 2025

pues llo me siento muy bien como en confianza e comprado 3 vehículos con ello y muy buena acción More

by 432582sandova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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May 10, 2025 -

Clay Cooley Mitsubishi responded

Gracias!...

May 05, 2025

I have tried to complete this survey 5 times already. So you to fix this part. My experience with my sales rep Enrique was great! I love my new Outlander. More

by S1dtay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
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May 09, 2025 -

Clay Cooley Mitsubishi responded

Hello S1dtay, thank you for taking the time to write a 5-star review for Enrique and our sales team, we look forward seeing you back for the first service visit...

May 04, 2025

If they could offer a discount or coupon for the oil change like they usually do because I only bring my car there would've been great consistency More

by latashia.edwards
Recommend Dealer
Yes
Employees Worked With
Adam Soler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Soler
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May 07, 2025 -

Clay Cooley Mitsubishi responded

Hello Layashia, thank you for being a loyal customer, we will always have service specials on our website along with sending service special coupons to our loyal customers and if you did not get a service coupon feel free to ask your service advisor for any current service specials when you visit...

May 02, 2025

This was my first service appointment for my Mitsubishi Mirage Black Edition. I was very pleased with the prompt service and washed and vacuumed car. You guys rock! More

by maryann.cooper90
Recommend Dealer
Yes
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May 05, 2025 -

Clay Cooley Mitsubishi responded

Hello Maryann, thank you for sharing your experience with our service team and thank you for the 5-star review...

May 01, 2025

Absolutely phenomenal experience, Ken & Andrew were super transparent & walked me through all my options, I was nervous as a first time buyer but they made everything super easy & I got a great vehicle at a More

by drew_oberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Oberg, Ken Augustadt
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May 04, 2025 -

Clay Cooley Mitsubishi responded

Hello Drew, thank you for taking the time to write Ken and Andrew a great review and thank you for giving our dealership the opportunity to assist you with your new vehicle. It's great to hear that your first buying experience was easy...

April 30, 2025

Had very easy process and Troy was very helpful with getting me into a vehicle. More

by meishabrown.sl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Clay Cooley Mitsubishi responded

Hello Meisha, it's great to here that Troy and our sales team was able to assist you in getting in a new vehicle, we try to make every customer experience as easy as possible, we appreciate the review and look forward to seeing you back for the first service...

April 30, 2025

Great service, on time, made feel special. Words cannot really stress all. Just a great job More

by joelmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Clay Cooley Mitsubishi responded

Thank you Joel, for the review and we appreciate your time...

April 30, 2025

This was the worst experience I have ever had in working with a car dealership. They claimed one price, but continued to bring me a price that was much higher during the buying experience. A month after pur More

by marshallgarrett47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edgar Del Real
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Houston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Runnels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armani Urena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney koon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Clay Cooley Mitsubishi responded

Hello Marshall, thank you for the review regarding your experience, we will look further into this issue and contact you for further information, we do apologize for any inconvenience...

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