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Clay Cooley Nissan
Dallas, TX
942 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 942 reviews
Verified Customer
May 30, 2025
The service tech Courtney was wonderful. She always try to attend my issue. The only issue is the lingering smell from the water leak. She always try to attend my issue. The only issue is the lingering smell from the water leak. More
by Gw5448
Employees Worked With
Courtney in service dept.
May 30, 2025
Everything was good and the only problem was the technician left my cabin air filter out and I didn’t know if it was mines or where it came from but he put it back and I left technician left my cabin air filter out and I didn’t know if it was mines or where it came from but he put it back and I left More
by marywarren200
Employees Worked With
Service manager
May 30, 2025
All the staff is very professional and helpful. Always answering my questions and explaining what needs to be done. Always answering my questions and explaining what needs to be done. More
by ilenemckay49
May 28, 2025
It took 3 weeks to deliver my vehicle because the vehicle wasn’t even inspected when it was on the lot and I was the one that had to alert them of the vehicle check engine light. I was given new repair time wasn’t even inspected when it was on the lot and I was the one that had to alert them of the vehicle check engine light. I was given new repair time frames about 7 times that I just had to laugh at some point. I kept getting lame excuses like the parts were on back order due to Covid back order issues. The process was so bad to closing that I even had to sign a whole new set of documents 3 weeks later than the first set… who wants to sit with F&I twice?!?! From the sales process to the handling by management without any extra customer service to the obviously bad service and/or parts departments, it’s very unlikely I’d go back to a Clay Cooley dealership! More
by Tarik0
Employees Worked With
Other Employees :
Internet Sales Manager
May 28, 2025
Driver side bird view camera wasn’t working and Leo knew exactly what was wrong with my vehicle, ordered the part for me and send me on my way. Once the part arrived he called me back to get it installed an exactly what was wrong with my vehicle, ordered the part for me and send me on my way. Once the part arrived he called me back to get it installed and my vehicle was ready in no time. More
by maurovalle3
Employees Worked With
May 26, 2025
Shout out to Jordon on helping me get my new car. .. You were very helpfulll, thank you for everything! .. You were very helpfulll, thank you for everything! More
by Lynda Jefferson
Employees Worked With
