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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
1,050 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,050 reviews

September 30, 2025

My interaction with Jonathan was impressive with his attitude being very professional and knowledgeable about my car repairs. Overall his communication and follow-up throughout the process was very good More

by sunnyglen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Perez Villamil
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September 30, 2025

Eh worst service ever, they broke my car and after they don’t want assume their fault and fix it. Wait times are crazy, 4 hours for an oil change More

by andr3s_373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Medrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
2.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2025

Great customer service and very knowledgeable and helpful will always be a customer of Clay Cooley More

by jfrankx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
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Sep 28, 2025 -

Clay Cooley Nissan responded

Hello Jfrankx2, Thank you for your kind words and loyalty. We're delighted to hear that you experienced great customer service and found our team knowledgeable and helpful. Your satisfaction is our priority, and we look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 23, 2025

Lionel at the service center was fantastic! He was kind, fast, and helped me out with available discounts. I highly recommend working with him. More

by Rebrob14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel (Service center)
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Sep 25, 2025 -

Clay Cooley Nissan responded

Hello Rebrob14, Thank you for your kind words and high rating. We're thrilled to hear that Lionel provided you with fast, friendly service and helped you take advantage of available discounts. We will be sure to share your feedback with him. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 23, 2025

Although I did not have the best experience, I won't complain because it definitely could have been worse. Either way Johnathan, Tiffany & Michelle in Service gave good customer service More

by denisehill79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Sep 25, 2025 -

Clay Cooley Nissan responded

Hello Denisehill79, Thank you for sharing your feedback. We appreciate your recognition of Johnathan, Tiffany, and Michelle’s efforts in providing good customer service. We’re sorry to hear that your overall experience was not ideal. Your comments are valuable to us, and we will use them to improve our services. If you have any further concerns or suggestions, please feel free to reach out directly. We hope to have the opportunity to serve you better in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 23, 2025

Jailene was fantastic the way she helped me pick out a car from teaching me out to set up my apple car play even to getting me little trees for my car is she a great sales woman.! More

by HEARD606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailene Rosario
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Sep 25, 2025 -

Clay Cooley Nissan responded

Hello Heard606, Thank you for your kind words! We're thrilled to hear that Jailene provided such excellent assistance, from helping you select the right vehicle to setting up Apple CarPlay and even sharing some little trees for your car. We appreciate your feedback and are glad you had a positive experience with us. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 20, 2025

Great job servicing my vehicle. Larry has great customer service skills. He provided an accurate estimate for the service. More

by alfredo_enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Davis.
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Sep 22, 2025 -

Clay Cooley Nissan responded

Hello Alfredo_enrique, Thank you for sharing your positive experience. We're glad Larry provided you with excellent customer service and an accurate estimate. We appreciate your feedback and look forward to assisting you with any future needs. Clay Cooley Nissan

September 17, 2025

Great customer service. I haven’t had any problems since my vehicle was fixed previously More

by reneshiawash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kj
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Sep 19, 2025 -

Clay Cooley Nissan responded

Hello Reneshiawash, Great customer service. I haven’t had any problems since my vehicle was fixed previously Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 16, 2025

Great job. Came into service and was treated and checked in. Waiting about an hour and vehicle was done. Great customer service. More

by PBAKER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Clay Cooley Nissan responded

Hello Pbaker78, Thank you for your positive feedback. We're glad to hear you received great customer service and that your vehicle was ready promptly. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 16, 2025

Pa jallow he’s a good man and he is very kind God bless him More

by serigneabdoulahadk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

Clay Cooley Nissan responded

Hello Serigneabdoulahadk, Thank you for your kind words and support. We truly appreciate your recognition of Pa Jallow's kindness and dedication. It’s our pleasure to serve customers like you, and we’re grateful for your blessings. If there’s anything more we can do for you, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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