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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
947 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 947 reviews

January 08, 2025

Excellent service providing detailed information about the Honda 2020 CRV we purchased! Very excited about the new purchase! More

by MARY.ERNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Washington, Alexis Rosales
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Mary.ernie, Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and found detailed information about the Honda 2020 CR-V helpful. Your excitement about your new purchase truly makes our day. If you have any further questions or need assistance, feel free to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 07, 2025

Richard "Rickey" salesperson, professional at all times even on a very rainy dreary day. The staff I was able to meet were very helpful as well. Sure to recommend to others. More

by Christine Mejia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Christine Mejia, Thank you for your kind words about Rickey and our team! We’re thrilled to hear that he maintained professionalism despite the dreary weather and that our staff was helpful during your visit. Your recommendation means so much to us, and we look forward to serving you and your referrals in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 07, 2025

MY SON AND I HAD A GREAT EXPERIENCE WITH CHARLES AND BLU…YOU GUYS PUT HIM IN HIS DREAM CAR……THANK YOU AND YALL ARE THE BEST….MONICA AND DAN More

by DAN AND MONICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Dan And Monica, Thank you, Monica and Dan, for your wonderful feedback! We're thrilled to hear that you and your son had a great experience with Charles and Blu. It’s fantastic that we could help him find his dream car. Your kind words motivate us to continue providing the best service possible. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 07, 2025

Very easy to work with; offered me alternate choices, but it was always clear that I was the decision maker. More

by jemmosher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Jemmosher, Thank you for your positive feedback! We’re glad to hear that you found it very easy to work with us and appreciated the alternate choices we provided. Our goal is to ensure that you feel empowered as the decision maker throughout the process. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 06, 2025

Service was good. Long wait and no response from service advisor. Would be great to have better communication More

by zeta77etsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Jan 07, 2025 -

Clay Cooley Nissan responded

Hello Zeta77etsu, Thank you for your feedback. We're glad to hear that you found our service good, but we regret the long wait and lack of communication from your service advisor. We understand how important timely updates are, and we are committed to improving in this area. Your insights will help us enhance our communication with customers. We appreciate your patience and hope to provide a better experience in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 05, 2025

I had to my car back because of an oil leak. The problem was fixed. More

by elliott700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C’ean Johnson
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Jan 07, 2025 -

Clay Cooley Nissan responded

Hello Elliott700, Thank you for sharing your experience with us. We're glad to hear that the oil leak issue was resolved and that you were able to bring your car back for the necessary repairs. We appreciate your feedback and are committed to providing quality service to ensure our customers feel safe and satisfied with their vehicles. If you need any further assistance or have additional concerns, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 04, 2025

happy with my purchase at clay cooley nissan on wheatland road.. juan was very helpful.!! More

by debbie
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Clay Cooley Nissan responded

Hello Thank you for sharing your positive experience with us at Clay Cooley Nissan on Wheatland Road. We're thrilled to hear that you are happy with your purchase and that Juan was able to assist you effectively. Our team strives to provide exceptional service, and your feedback reinforces our commitment. We appreciate your business and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 02, 2025

Oil change is inexpensive, and there's no pressure to get more done. Wait was a little long upon arrival, but it was 12/31, so not surprising. More

by rabirk258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Jan 04, 2025 -

Clay Cooley Nissan responded

Hello Rabirk258, Thank you for your feedback! We're glad to hear that you found our oil change service to be inexpensive and that you appreciated the lack of pressure to add on additional services. We apologize for the longer wait time on December 31st, as it can be a busy day for us. Your understanding is greatly appreciated, and we hope to see you again soon for your next maintenance needs! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 01, 2025

Was a great experience would recommend to anyone that was looking to purchase a new or used auto. More

by PAMMI5089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Clay Cooley Nissan responded

Hello Pammi5089, Thank you for sharing your great experience with us! We’re thrilled to hear that you would recommend our dealership to anyone looking to purchase a new or used auto. Your satisfaction is our top priority, and we appreciate your support in spreading the word about our services. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 31, 2024

Sean was very helpful . He was able to find a perfect car for my budget More

by Sirene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Clay Cooley Nissan responded

Hello Sirene, Thank you for your positive feedback! We're thrilled to hear that Sean was very helpful in finding the perfect car for your budget. Our team strives to provide exceptional service, and it's wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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