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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
970 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 970 reviews

October 19, 2024

My Sale person Wayne was very nice and caring and he worked hard to get me a Nice car. he is so faithful and full of love. ❤️☕😅 Wayne is a good Sale person.keep him on board. Love Ms. Kemp ☕❤️ More

by sandrakemp1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
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Oct 20, 2024 -

Clay Cooley Nissan responded

Hello Sandrakemp1964, It's experiences like yours that really keep us motivated! Thank you for your kind review; we are happy to pass along your comments to Wayne here at Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 18, 2024

Fredrick Duncan was professional, took his time to explain what the recall was. I was able to sit and wait on my car. The facility was clean. More

by jinajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Oct 19, 2024 -

Clay Cooley Nissan responded

Hello Jinajohnson, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Fredrick could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 15, 2024

This is my 2 nd car to purchase m. Justin has helped each time and is the best!! More

by DIZZYMOM6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bal Suman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lines
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Oct 18, 2024 -

Clay Cooley Nissan responded

Hello Dizzymom6, Thank you so much for your positive comments about Justin here at Clay Cooley Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day! Clay Cooley Nissan

October 13, 2024

I was ignored even with appointment. Had to blow horn for service. Not so good for first time customer. More

by MRSALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Oct 18, 2024 -

Clay Cooley Nissan responded

Mrsalters, We truly appreciate your honest feedback. We are disappointed to learn of your experience here at Clay Cooley Nissan but will take this opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

October 13, 2024

Great experience with them got me the car I needed no hassle and salesperson Margret a true angel would recommend any one to go here it's worthit More

by shortyavila1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margret alvis Atteberry 5 stars , Sam Rushing
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Oct 19, 2024 -

Clay Cooley Nissan responded

Hello Shortyavila1, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Margret could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 11, 2024

No one ever returns calls and there’s high turn over. I left with my new car minus any gas in the tank because used cars don’t get gas eventhough I spent $33,000 on the car. I had a broken button on my c More

by HERNANDEZ2931
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department, Dominique Dou
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Oct 13, 2024 -

Clay Cooley Nissan responded

Hello Hernandez2931, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

October 11, 2024

Amazing staff and dealership, took care of everything in a timely matter. Defiantly will be back ☺️ More

by tnb91814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Clay Cooley Nissan responded

Hello Tnb91814, we're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. We can't wait to see you again, have a great day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 10, 2024

I like this dealership I have bought several automobiles from here. The service was very good. I also have family and friends who have bought from them. More

by Bobbie Smallwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J J Jones
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Oct 13, 2024 -

Clay Cooley Nissan responded

Hello Bobbie Smallwood, thank you so much for the positive review! We really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 08, 2024

I truly enjoyed my experience with buying from Clay Cooly from start to finish and even after signing the contracts. More

by edlengyon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew (salesman)and Rebecca (Finance), David Washington
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Oct 10, 2024 -

Clay Cooley Nissan responded

Hello Edlengyon, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 08, 2024

Fredrick was my service advisor. He listened to my concerns and gave his recommendations. He was very knowledgeable and helpful. I had a great experience in getting my car serviced. More

by LWILLIAMS750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredrick
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Oct 10, 2024 -

Clay Cooley Nissan responded

Hello Lwilliams750, we're so glad that Fredrick was able to go above and beyond your expectations! Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

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