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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
932 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 932 reviews

September 08, 2024

Kilo was great with my experience she made it super easy to purchase a car More

by latoyahigh13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kilo
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Latoyahigh13, we are so pleased you enjoyed your visit to Clay Cooley Nissan! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2024

Great experience! They were friendly and did a good job. Very happy! Happy to know that they vacuum and wash the car too! So awesome! More

by s.tignor36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello S.tignor36, we're so glad that we were able to go above and beyond your expectations! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Thank you for your kind words and this wonderful review! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 08, 2024

Friendly Service and provide time frame when completing the service. I will recommend friends and Family More

by DEBBIEPROCTOR722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto maintenance
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Debbieproctor722, Your recommendation means so much to us and we're so happy to have earned it! Thank you again for taking the time to let the world know about your positive experience. Please don't hesitate to reach out to us if there's anything more we can do! Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 08, 2024

Mr. Sampson was great. The management didn’t bring a lot to the table. Lots of confusion between sales and finance. More

by brad91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sampson sales
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Brad91, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

September 07, 2024

This dealership treated us like family. Made sure we got what we wanted and made us feel comfortable. More

by tami546
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Tami546, your satisfaction is our top priority. We are so happy to read such a great review about Clay Cooley Nissan, we are so pleased you enjoyed your visit! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 06, 2024

Our Salesman, Mr. Cota was very up front, and worked hard to get us into the vehicle that we were looking for, at the price we were expecting. More

by stevienorris86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Cota
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Sep 07, 2024 -

Clay Cooley Nissan responded

Hello Stevienorris86, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're so glad that Mr. Cota was able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 06, 2024

Typical bait and switch, they wouldn't give me the advertise price unless I buy the $3,500+ in extras! More

by Nita A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taibu Mu Addib
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Sep 08, 2024 -

Clay Cooley Nissan responded

Hello Nita A., Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

September 05, 2024

Excellent buying experience and the employees are fantastic to work with! They were with me step by step and answered all my questions...I would recommend this dealership to anyone which I have done More

by LINDA93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Clay Cooley Nissan responded

Hello LINDA93, Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 05, 2024

Had a good positive experience with Jordon B. From Clay Cooley. Very knowledgable, attentive, and burst of energy. More

by amc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Clay Cooley Nissan responded

Hello Amc, we're so glad to hear that Jordan was able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 04, 2024

E X E L E N T E S E R V C I O More

by SABALA29112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Sabala29112, thank you for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Clay Cooley Nissan

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