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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
969 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 969 reviews

October 07, 2024

They always take really good care of me I get in and I get out fast and easy More

by BAKER_BUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aliza Esparza
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Oct 10, 2024 -

Clay Cooley Nissan responded

Hello Baker_bug, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 06, 2024

Virgil was great! He explained everything in detail and kept me in the loop on each step! Great customer service. More

by loriellforte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil
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Oct 10, 2024 -

Clay Cooley Nissan responded

Hello Loriellforte, thank you for your kind words and this wonderful review about your experience with Virgil. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 05, 2024

Purchase was average. However today 10/5/24 while at a funeral, I began receiving unsolicited phone calls while at a funeral. Even after declining the phone calls, I was i More

by josh.ames253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Weinberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Clay Cooley Nissan responded

Hello Josh.ames253, We truly appreciate your honest feedback. We are disappointed to learn of your experience here at Clay Cooley Nissan but will take this opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Clay Cooley Nissan

October 04, 2024

They are very professional and presentable and the staff nice and opening towards their guest. More

by JCRISTERNA.05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Washington
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Oct 12, 2024 -

Clay Cooley Nissan responded

Hello Jcristerna.05, thank you so much for your positive comments about our team here at Clay Cooley Nissan! Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 04, 2024

They’re very punctual and make sure they get the job done in a professional manner! More

by PARKSNAASIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil
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Oct 12, 2024 -

Clay Cooley Nissan responded

Hello Parksnaasir, Thank you so much for the positive review! Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 04, 2024

The worst experience I have ever had at any dealership. !. The salesman was so dishonest and played head games with me on the vehicle I was getting. He went from telling me I could choose any truck on the More

by KROSE1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blane Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Clay Cooley Nissan responded

Hello Krose1972, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

October 04, 2024

A service was awesome from a clay Cooley and I like to commend them awesome More

by RHO007BRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Aminzada, Georges Hikmet, Albert Cota, Aliza Esparza
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Oct 05, 2024 -

Clay Cooley Nissan responded

Hello Rho007bri, thank you for your praise and kind comments about our team! We sincerely thank you for the positive review, and look forward to seeing you again soon! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 02, 2024

Customer service was excellent! ! I have never had any problems when bringing my car for services. More

by DENISEWILLIAMS837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel service department
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Oct 04, 2024 -

Clay Cooley Nissan responded

Hello Denisewilliams837, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 02, 2024

I worked with Margaret in Clay Cooley Nissan Duncanville off 20 and she was Great and she was very patient and got me in a reliable nice vehicle. She was a straight shooter and made sure I was comfortable t More

by racquel.rhodes1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Alvis-Atteberry
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Oct 05, 2024 -

Clay Cooley Nissan responded

Hello Racquel.rhodes1969, We're glad you had such a wonderful experience with Margret! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 30, 2024

Clay Cooley Nissan (Dallas) was phenomenal and allowed us to take home a 2025 Nissan with the best experience! More

by Amber & Brandon Synesael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles (Sales) & Rebecca (Finance) - all 5 star!!
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Oct 04, 2024 -

Clay Cooley Nissan responded

Hello Amber & Brandon Synesael, Congratulations, we're so glad that we were able to go above and beyond your expectations! Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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