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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
967 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 967 reviews

September 06, 2024

Our Salesman, Mr. Cota was very up front, and worked hard to get us into the vehicle that we were looking for, at the price we were expecting. More

by stevienorris86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Cota
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Sep 07, 2024 -

Clay Cooley Nissan responded

Hello Stevienorris86, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're so glad that Mr. Cota was able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 06, 2024

Typical bait and switch, they wouldn't give me the advertise price unless I buy the $3,500+ in extras! More

by Nita A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taibu Mu Addib
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Sep 08, 2024 -

Clay Cooley Nissan responded

Hello Nita A., Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

September 05, 2024

Excellent buying experience and the employees are fantastic to work with! They were with me step by step and answered all my questions...I would recommend this dealership to anyone which I have done More

by LINDA93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Clay Cooley Nissan responded

Hello LINDA93, Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 05, 2024

Had a good positive experience with Jordon B. From Clay Cooley. Very knowledgable, attentive, and burst of energy. More

by amc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Clay Cooley Nissan responded

Hello Amc, we're so glad to hear that Jordan was able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 04, 2024

E X E L E N T E S E R V C I O More

by SABALA29112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Sabala29112, thank you for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Clay Cooley Nissan

September 03, 2024

Kilo and Bertha were so great! And Torrey gave me more than I expected for my trade in, you will have me as a repeat customer in the future. Thank you. More

by MARCOSJOSHUAHERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bertha Marin, Taibu Mu Addib, Terry Nogess
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Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Marcosjoshuahernandez, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 02, 2024

I go here for genuine parts & service. This has been the only place I’ve serviced my vehicle since owning it. I have to say this was by far the worst experience I’ve ever had! Customer ser More

by dgree223
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 06, 2024 -

Clay Cooley Nissan responded

Dgree223, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our service managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 01, 2024

Excellent service and a pleasant purchase without any problems. Alexis Rosales helped me throughout the entire process and gave me all the necessary options to complete the purchase of my truck. I recomm More

by JOALMI08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosales , Alexis Rosales
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Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Joalmi08, we're happy you found Alexis Rosales to be so supportive during your experience here at Clay Cooley Nissan. Thank you for your praise and kind comments about our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 01, 2024

I was there for a problem that I'd had a little over a year ago; start button fell in. No accountability on the end of the dealership for not appropriately fixing the problem the first time. More

by JABQUI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept - Frederick
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Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Jabqui, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

September 01, 2024

Friendly folks, clean, upfront on pricing, used a coupon - thank you. :-) ready when they said it would be and my car washed and vacuumed. That's a rare but appreciated on my part! More

by DMJTSMILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodris
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Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Dmjtsmiley, we're so glad that we were able to go above and beyond your expectations! Your satisfaction is our top priority! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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