Clay Cooley Volkswagen Of Richardson

Bought my Passat used but have had all service done with Boardwalk VW of Richardson and always used Terry Granger for service. Both Boardwalk and Terry have always been polite and very customer friendly. I' Boardwalk VW of Richardson and always used Terry Granger for service. Both Boardwalk and Terry have always been polite and very customer friendly. I'll always have my work done here and use Terry as my service associate. Steve Golman Happy Customer More

Coming in, I was rather iffy about buying a VW, but after viewing the cars, hearing some of the stories, seeing and testing the quality, and especially talking with my sales associate, Steve, I was thoroughl viewing the cars, hearing some of the stories, seeing and testing the quality, and especially talking with my sales associate, Steve, I was thoroughly convinced. I didn't feel pressured whatsoever to do anything and the employees were extremely nice and sociable. I've been to quite a few dealerships, not just to browse or buy, but for maintenance also, and I have to say, Boardwalk Volkswagen is the best in customer service that I've seen yet. I know that when I come back to the dealership for any reason, I can be comfortable and be given great customer service. Thank you, Steve, and thank you Boardwalk Volkswagen, for setting me up with the best car I've driven thus far! More

We bought a new VW Tiguan from Boardwalk. Josef Puhringer was our salesman. Josef is very good to work with. He is very knowledgable about the VW cars. Unlike most sales people, he actually list Puhringer was our salesman. Josef is very good to work with. He is very knowledgable about the VW cars. Unlike most sales people, he actually listens & did not make us feel like he was "pushy". We will definately recommend people see Josef and buy a new VW. My wife and I love the new Tiguan! More

Steve strived to give the best service possible, including sharing his delicious rice cookies with my hungry pregnant wife. Very friendly and nice. The deal was ok I got the rubber car mats and the including sharing his delicious rice cookies with my hungry pregnant wife. Very friendly and nice. The deal was ok I got the rubber car mats and the trunk protector kit with a value of $235 plus a competitive price on the car. Delivery and purchase was fast and corteous, I hope the follow up and service stays at the quality level of the sale. I definitely recommend this dealership. More

The Richardson VW dealership understands what car buying should be. I cannot say enough good things about this dealership. We visited many other car dealerships and went to a lot of websites when we were should be. I cannot say enough good things about this dealership. We visited many other car dealerships and went to a lot of websites when we were looking for another car. This dealership just exemplifies GREAT customer service. Their website is very complete, user friendly and well laid out. They have lots of pictures of the vehicles and a good description of the car's features. Every call or e-mail was responded to quickly and completely. Their showroom is clean and orderly. Staff are polite and professionally dressed. When we saw the car, it was exactly as described. Mark was just a pleasure to talk with and he patiently answered all of our questions. Mike in Finance was very polite. He said he couldn't give us a lower APR, but I guess I have to believe him! Over the years, as we have travelled with my job, I have purchased cars in OH, IL, IN, VA and now we live in OK. There is no question that this is the BEST car buying experience I have ever had. So, why did we drive over 4 hours to see a Used Car? If you contact Mark Sayers at the Richardson VW dealership you will know why. More

I had pre-ordered a Ford in February, but upon seeing the Tiguan and meeting Steve when we came in to get my boyfriend's Eos's oil changed, I knew the Ford had no place in my future. I couldn't get the car Tiguan and meeting Steve when we came in to get my boyfriend's Eos's oil changed, I knew the Ford had no place in my future. I couldn't get the car out of my mind, and a week later it way mine! I had recieved horrible customer service with Ford. But it wasn't until I experienced great service at Boardwalk that I realized just how bad it was. Unfortuantely, I can't recall my finance guy's name, but he really did a great job working with me and seemed to be in my corner. Everyone even stayed late to help us, and we didn't feel rushed at all. I am in LOVE with my car. I've only had it a couple of days and I still have to tell myself that it is actually MINE. My boyfriend is pretty jealous of it too! Thank you Boardwalk, Steve, and Finance Guy for a great experience! More