Clay Subaru

Best experience by far Just bought a new Outback from here and the process was so easy! Their quote was completely clear and had all the information I asked for the first t Just bought a new Outback from here and the process was so easy! Their quote was completely clear and had all the information I asked for the first time, which was a rare thing in my search. I had initially been looking at a Forester before I decided it didn't have quite as much space as I wanted, and their quote for that was just as clear. Plus both came back as the lowest prices of anywhere. I was planning to get my car looked at for trade value at another place which offered to price match and then make a decision, but Amanda was so nice to work with and gave such a fair price that I decided to save myself some time and effort and just buy on the spot. Will skip all the trouble next time and go right to Amanda and the team at Clay! More

Just Shy of Awesome My experience was fairly smooth and seamless. I connected in advance via online, and went to the dealership with a specific car to test drive. My serv My experience was fairly smooth and seamless. I connected in advance via online, and went to the dealership with a specific car to test drive. My service was good, I didn't really know the name of the salesperson who was helping me and I wasn't aware up front that there were no 2018 models in the car I was looking for available, they sent me a 2016 model that had everything I was looking for. The test drive was easy and comfortable. The trade-in experience was not that amazing...the used car manager was a bit sarcastic and rude without even introducing himself, and identifying me as my car model and not by name. I was able to negotiate a tiny bit and ensure the online price for the vehicle I was interested was honored. From the literature they sent me for the 2016 Legacy and from what was shared with me was that a full tank of gas was the Clay way, and yet I pulled out with less than half a tank - my POC said he'd honor that for my next oil change. I interacted with all men, and there was a bit of dominance rather than engaging across differences work, I think the dealership could make some improvements on this piece, especially in today's environment. Overall, my experience was good, I advocated for myself and was able to make some progress, reaching out online in advance was extremely helpful, and knowing exactly what model I wanted was important too. I did a lot of research from Consumer Reports and other reviews including spec reviews online. I enjoyed that they offered me water, the facilities were clean, have a popcorn machine, and cooled down the car before test driving (we were in the middle of a heat wave). More

Bait and Switch: Shady Unethical and Unprofessional Joey was very friendly at first, however when getting into financial negotiation he was evasive and would not give reasoning behind pricing. When pre Joey was very friendly at first, however when getting into financial negotiation he was evasive and would not give reasoning behind pricing. When pressed for information he got defensive and raised his voice. I understand you are young but that doesn't mean you can treat people without respect and be unprofessional! You;re trying to sell a car, why be nasty and dismissive of a customers concern? Worst dealership experience I've had in the area. Go to Cityside instead, got a great deal and was treated decently., More

Not Like Other Dealerships After looking at cars at three other dealerships, I was lucky to find Eddy Pavlotsky at Clay. He had the car I wanted and with is help I got a test dr After looking at cars at three other dealerships, I was lucky to find Eddy Pavlotsky at Clay. He had the car I wanted and with is help I got a test drive, an independent mechanic opinion and a great deal in a day and a half. He then bent over backwards to get the car ready earlier than we had first agreed. he was professional, thorough, honest and friendly - as was everyone else I worked with at Clay. Just tell them what you need and they will help you find it. More

My First New Car My experience with salesman Dave Lombardi was very positive. Dave had the answers to all our questions. There was very little pressure. We made our My experience with salesman Dave Lombardi was very positive. Dave had the answers to all our questions. There was very little pressure. We made our decisions on what new wanted without being pressured into buying extras. Thanks Dave. More

My Second Car from Clay Was happy with the experience I had with both sales and service with my first car, that I went back when we needed another. The price was good, the p Was happy with the experience I had with both sales and service with my first car, that I went back when we needed another. The price was good, the process was easy. Joe Rizzo’s enthusiasm for the new features in the Outback made the experience fun. More

Great experience! Clay Subaru had friendly, helpful salespeople and employees, all of which put forth effort to make my time at the dealership pleasant and comfortable. Clay Subaru had friendly, helpful salespeople and employees, all of which put forth effort to make my time at the dealership pleasant and comfortable. I worked with Rizzo to find my car. He was responsive to my needs, knowledgeable about the cars on the lot, and was invested in helping my find the best deal on the lot. I greatly appreciated his time and professionalism. More

Great and QUICK car buying experience This is My second vehicle purchase from Clay. Generally purchasing a car can be a stressful experience. But Mike was awesome. He answered all my quest This is My second vehicle purchase from Clay. Generally purchasing a car can be a stressful experience. But Mike was awesome. He answered all my questions and was very knowledgeable. Pleased with my new purchase. More

Excellent Dealer Experience I recently purchased a 2018 Subaru Crosstrek and I’m very happy with my experience. My salesman David Lombardi took the time to make sure everything I I recently purchased a 2018 Subaru Crosstrek and I’m very happy with my experience. My salesman David Lombardi took the time to make sure everything I needed was taken care of from start to finish. My Crosstrek had a moonroof installed and it was done in a timely manner with excellent installation and finish. Upon delivery David made sure I felt comfortable with all the features and information needed to enjoy driving my new Crosstrek. I highly recommend his expertise to all my friends and family who are considering a new or used vehicle. The finance representative Joseph Alain was very helpful and made every effort to secure the best financing options for my purchase. His attention to detail and efforts to get the best interest rates is much appreciated. To everyone at Clay Subaru Thanks for a great experience. More

Great experience We had a great experience at Clay Subaru. We were greeted and left with a new feeling like a family member the whole time. Our salesman Franco has cha We had a great experience at Clay Subaru. We were greeted and left with a new feeling like a family member the whole time. Our salesman Franco has changed my entire view of cars sales people. I would highly recommend Franco and all at Clay Subaru! More