Clay Subaru

First time buyer at Clay but Will Krasinski was great- My 2018 Subaru Outback has many "bells and whistles" that were new to me but Will Krasinski was patient and very helpful about explaining everything. My 2018 Subaru Outback has many "bells and whistles" that were new to me but Will Krasinski was patient and very helpful about explaining everything. I appreciated his knowledge of the car and his guidance in terms of comparisons between the Forester and the Outback. There was plenty of information exchanged but I never felt pressured or rushed. A positive experience - I would recommend Clay Subaru and Will in particular. More

No Complaints just accolades for the Clay Subaru Service Tea Bob and John, especially, did a fine job and went out of their way to make me a happy camper. Bob had to fix the date and did so while I waited John Bob and John, especially, did a fine job and went out of their way to make me a happy camper. Bob had to fix the date and did so while I waited John got back to me when I needed information promptly and both men were very nice and polite. More

Great timing and coordination of auto repair My car while under warranty needed a new engine and clay Subaru couldn't have been better! From the diagnostic work to coordinating and scheduling th My car while under warranty needed a new engine and clay Subaru couldn't have been better! From the diagnostic work to coordinating and scheduling the repair to providing a loaner vehicle to communicating with me daily to completing the job in 5 days I could not have been more pleased. The service team has definitely improved their communication and commitment to customer satisfaction!!! More

Service everybody in the service department is Great John has helped me out many times everybody else is great also I enjoy going there quick in on time if everybody in the service department is Great John has helped me out many times everybody else is great also I enjoy going there quick in on time if not they’ll let you know More

Amazing I had the best experience at Clay! Very knowledgeable about the cars. Knew exactly what I wanted. Worked with me and price budget to get me the best d I had the best experience at Clay! Very knowledgeable about the cars. Knew exactly what I wanted. Worked with me and price budget to get me the best deal! Joe Rizzo in sales is the best. Very sweet and he takes care of his customers like they were his family. Brian Hebert in finance is amazing at working the numbers and getting the best deal for me! So happy !!! More

Very goog experience at Clay Subaru Purchased a new car at Clay Subaru. Will Krasinski is very knowledgeable and very friendly. He explained every detail of the car to us. I will definit Purchased a new car at Clay Subaru. Will Krasinski is very knowledgeable and very friendly. He explained every detail of the car to us. I will definitely recommend Clay Subaru and Will Krasinski to my friends. More

Service Had inspection, wire reconnected under seat, oil change and wipers replaced. I was pleased with the work. Don't recall the names of the service perso Had inspection, wire reconnected under seat, oil change and wipers replaced. I was pleased with the work. Don't recall the names of the service person I interacted with but I was pleased with him. Polite, professional. More

Headlight replacement Headlight needed to be replaced, came in without an appointment, greeted well and it was completed within a very reasonable amount of time..I have al Headlight needed to be replaced, came in without an appointment, greeted well and it was completed within a very reasonable amount of time..I have always been very Happy and appreciative of the friendliness and professionalism shown at the visits in Norwood..keep up the great work..sorry I do not recall names very well.. More

Eighth car purchase first time Subaru/Clay customer, both ha I am a high school math teacher and I have wanted a Subaru for a long time. In my life I have purchased two Nissans and six Hondas. I negotiated wit I am a high school math teacher and I have wanted a Subaru for a long time. In my life I have purchased two Nissans and six Hondas. I negotiated with three area Subaru dealers and Clay offered the best customer service, the best value for my trade, and the best price for the Forrester. I negotiated with a sales representative named Tony and he showed great professionalism from our first email correspondence until today when I went in for the vehicle overview and inspection. Tony was at the door every time to shake my hand. Tony was very patient and worked his hardest to earn my business for the vehicle I wanted at a price I could afford. I am very satisfied with my experience and I am impressed that Clay Subaru has a professional like Tony on their staff. Through all of the years that I have been purchasing cars, this was hands-down the easiest and most enjoyable experience. I will be shopping with Clay again in the future and I will recommend them to my friends and family. More

Upgrade I had scheduled a oil change on my way to work, when I arrived I was met by Mike Brooks sales associate. He wanted to show off the new 2018 Outback. I had scheduled a oil change on my way to work, when I arrived I was met by Mike Brooks sales associate. He wanted to show off the new 2018 Outback. I went alone, not wanting to upgrade by 2016. After seeing the new features on the 2018, I was impressed, I like the new radio system and all that had to offer. So I decided to upgrade . Mike showed me the paperwork, it was such a easy transition. It was just a change in paperwork! I went back 2 days later and picked up my new 2018 Outback, i didn't even change color white! Mike Brooks was great, this was the 3rd Subaru I had purchased from Clay Subaru. I can say the easiest. They are true professionals and make your experience comfortable. Two of our daughters drive Subaru's also! Thanks again Mike! Kerry More