
Clearwater Toyota
Clearwater, FL
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This is a nice and reputable dealership as it was recommended to me instead of the one closer to my house in my county. My salesman was very courteous and reliable. I am rather happy with my purcha recommended to me instead of the one closer to my house in my county. My salesman was very courteous and reliable. I am rather happy with my purchase. More
Two service visits for 3 safety issues. Erratic steering - Tech could not duplicate. Glare on nav screen - Tech demonstrated how to clean screen. Stall out on hard acceleration, especially at high speed - - Tech could not duplicate. Glare on nav screen - Tech demonstrated how to clean screen. Stall out on hard acceleration, especially at high speed - Tech reminded us that we have auto start feature that shuts down engine at complete stops. Two visits no resolution for any of the three safety problems. Be aware that communication is pretty non-existent here - no call backs, no answer, busy signal. One manager claims to have called back 3 times but my phone has no record of that. Almost all cell phones document all calls in and out. Finally, Clearwater Toyota does not record all information associated with service concerns or outcomes. Keep good records for yourself. More
I have been doing business with Clearwater Toyota for 8 years. I have always been extremely satisfied and delighted by every experience. I have always leased Unfortunately due to shortages years. I have always been extremely satisfied and delighted by every experience. I have always leased Unfortunately due to shortages More
I want to say. Thank you to Ju Lu ,Sale man and Mr .Joe I want to say. Thank you to Ju Lu , Sale man and Mr .Joe Service ! I was enjoy new Car Rav 4. 2021 I will be back after 5 years!!!! I want to say. Thank you to Ju Lu , Sale man and Mr .Joe Service ! I was enjoy new Car Rav 4. 2021 I will be back after 5 years!!!! More
Staff was great, deal closed in 2.5 hours. No hassle, and I didn't feel that "cheated" feeling afterwards. They have me a fair price on my trade-in, walked me through the process in a professional manner and I didn't feel that "cheated" feeling afterwards. They have me a fair price on my trade-in, walked me through the process in a professional manner and answered all my questions without any problems. This is my third vehicle from Clearwater Toyota and when I need another, I'm sure I will be returning. I recommend this place for buying a car 100%. More
I want to note both Horatio and especially Richard for their professionalism, knowledge, and customer service. They served me with a smile and diagnosed my issue correctly and quickly. their professionalism, knowledge, and customer service. They served me with a smile and diagnosed my issue correctly and quickly. More
An overall wonderful and hassle free experience. Most of our communication was accomplished online - very responsive. Our salesman, Chris Steinbrook, made the whole purchasing process smooth and actually e our communication was accomplished online - very responsive. Our salesman, Chris Steinbrook, made the whole purchasing process smooth and actually enjoyable. He also took the time to go over all the gadgetry in our new Highlander. Top rate! Thank you! More
My tailgate latch was inoperable and my local service center advised the dealership for this issue. Never thought I would be robbed in broad daylight. Just to check in was $156, oh but free checks on oth center advised the dealership for this issue. Never thought I would be robbed in broad daylight. Just to check in was $156, oh but free checks on other parts of the vehicle. Really? To actually investigate was $345. I would have thought fitting a new switch to the wiring would ascertain whether it was a wiring fault or a dud switch, then go from there. But no, more investigation and more complaining from me. A switch that costs $450 retail, so for a Toyota dealership $200, was finally fitted for the princely sum of $950!! To top off this whole scenario I had to clean greasy marks from the interior and bring the passenger seat from flat to upright. I guess our love of Toyota has diminished and will seek to buy another brand. More