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Coastal Kia
Wilmington, NC
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,493 reviews
August 18, 2019
Sam Weisman is Coastal Kia and is awesome! Sam gors out of his way from the moment I call him to the moment he calls me to say my vehicle is ready. And if course he calls me in-between to keep Sam gors out of his way from the moment I call him to the moment he calls me to say my vehicle is ready. And if course he calls me in-between to keep me informed on what is going on and everything that needs to be addressed.. More
by JEAN LEE CHERRY
Verified CustomerEmployees Worked With
Sam Weisman and Bob your courtesy driver, who is also phenomenal!
August 18, 2019
great service Sam is a great service advisor! He is very friendly and professional. However, I hate all the followup phone calls and emails, very intrusive and ir Sam is a great service advisor! He is very friendly and professional. However, I hate all the followup phone calls and emails, very intrusive and irritating. More
by kfsbnlaw
Employees Worked With
Sam Weisman
August 17, 2019
Excellent Service My experience with Coastal Kia is a positive one everytime. This time I didnt even have to state my name or that I had an appointment. Sam greeted me My experience with Coastal Kia is a positive one everytime. This time I didnt even have to state my name or that I had an appointment. Sam greeted me with a warm smile asked for my keys asked if I wanted a car wash to go along with my service and told me to have a seat and they would get started as soon a possible. It felt good to be known by name. More
by ctsykes87
Employees Worked With
Sam Weisman
August 17, 2019
Service experience Howard was very pleasant and professional. The work was done in a very efficient manner. I'm very pleased with the whole experience. I would highly re Howard was very pleasant and professional. The work was done in a very efficient manner. I'm very pleased with the whole experience. I would highly recommend them. More
by BCOCHRAN611
Employees Worked With
Howard Ramsey
August 16, 2019
quick and accomadating Came in twice in one week. First time for servicing a couple of things that needed replacing. Then later in the week for a steering wheel problem. S Came in twice in one week. First time for servicing a couple of things that needed replacing. Then later in the week for a steering wheel problem. Sam was great working with me, Bob, the shuttle driver was able to get me to my destination and everything was done to my satisfaction. Great team!!! More
by WHEELMAW
Employees Worked With
Sam Weisman
August 16, 2019
First new car Kia is so professional and helpful. I was greeted as soon as I arrived. I had spoken to Steve Kramer for a few months on what I was wanting so I knew Kia is so professional and helpful. I was greeted as soon as I arrived. I had spoken to Steve Kramer for a few months on what I was wanting so I knew I wanted to stay with him. He helped me get just the right car for me. And even the color was available. Was a great experience and I would go there again. More
by BEVERLEYGOLDING1974
Employees Worked With
Steve Kramer
August 16, 2019
Great Customer Service! Sam is always there with a smiling face ready to help in any way that he can! He's one of the top reasons I continue to get my car serviced at Coastal Sam is always there with a smiling face ready to help in any way that he can! He's one of the top reasons I continue to get my car serviced at Coastal KIA. More
by HBUNTROCK425
Employees Worked With
Sam
August 15, 2019
Service Great, friendly, willing to help me with an ongoing issue since I bought the car NEW and are going to try to this coming week. Great, friendly, willing to help me with an ongoing issue since I bought the car NEW and are going to try to this coming week. More
by AMYTRIBOU
Employees Worked With
Sam
August 15, 2019
Very professional Sam is very professional. He is very thorough with what is to be done and then afterwards what was done. He also thanks you with a handshake which you Sam is very professional. He is very thorough with what is to be done and then afterwards what was done. He also thanks you with a handshake which you never see people do that anymore!! More
by CINDYDUCHARME16
Employees Worked With
Sam W.
August 15, 2019
1st Service The experience of buying the car was great but the service! I was greeted by a rep. who checked me in. Picking up and dropping off-simple and easy!! The experience of buying the car was great but the service! I was greeted by a rep. who checked me in. Picking up and dropping off-simple and easy!! More
by amyannetteporter
Employees Worked With
Sam
