Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing Dealership! People were very patient with me and did not give up to give me my dream car. Will not let you leave without trying everything to get you what you wa People were very patient with me and did not give up to give me my dream car. Will not let you leave without trying everything to get you what you want. Love it here! More
People were friendly. The place was nice and clean. Service was relatively quick. Had free snacks. The place was nice and clean. Service was relatively quick. Had free snacks. More
I have bought 3 cars from this dealership over the years so I have been a customer since before it was Coastal Kia. Sam, Bob, and Gary have always been great to work with. Sam assisted me this time and he w so I have been a customer since before it was Coastal Kia. Sam, Bob, and Gary have always been great to work with. Sam assisted me this time and he was great as usual! My car was ready earlier than expected, which was a plus. More
I have had a great experience with KIA since purchasing with them in 2023. I have bought 2 cars from them and everyone has always been friendly and communicative. with them in 2023. I have bought 2 cars from them and everyone has always been friendly and communicative. More
My service manager was a great communicator and answered my technical questions without hesitation. I am however dismayed that management felt the need to add a surcharge for use of a credit card. I have my technical questions without hesitation. I am however dismayed that management felt the need to add a surcharge for use of a credit card. I have always spoken highly of the dealership, even when I was charged a $9000.00 premium over sticker price, but using the ruse of a surcharge of 3% to pay for a cost of doing business seems lame. The dealership is not Cracker Barrel and should not act like it is. Otherwise see you in 3 months. More
Friendly and professional staff, fast service and complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. More
I had a situation, again, and reached out to Brandon based on my experience with him and two other cars we have purchased from Coastal Kia. As expected, he was unassuming and responsive to my questions based on my experience with him and two other cars we have purchased from Coastal Kia. As expected, he was unassuming and responsive to my questions and concerns. To that, he and I worked towards a finding a solution that was reasonable for my circumstances. Thanks, Brandon :) More
We’re very polite and nice. The place was well clean and was done at reasonable time as he said The place was well clean and was done at reasonable time as he said More
Everyone was kind and helpful. It didn’t take too long. Overall it was a great experience. It didn’t take too long. Overall it was a great experience. More
The service is always friendly and informative. The service agents are always attentive to ensuring I am comfortable and understand what is going on with my car. The service agents are always attentive to ensuring I am comfortable and understand what is going on with my car. More