Coastal Kia - Service Center

Like visiting friends well done The people are great ,the service and updates perfect I would recommend the team. Also casually spoke to sales who were also great well done. Good bus The people are great ,the service and updates perfect I would recommend the team. Also casually spoke to sales who were also great well done. Good business 👍 More

Great service, will always use Coastal Kia for my work. They have the best customer service, I drive over an hour just to use them because they are worth it. Never have had any complaints and never feel li They have the best customer service, I drive over an hour just to use them because they are worth it. Never have had any complaints and never feel like I'm treated differently because I am a Lady and not married. They do great honest work, and that is why I will always come to Coastal Kia. More

N/a just doing survey N/a needed a diagnostic test done on engine. Was able to get me in within hours of call. Great customer service. Paul was extremely helpful. N/a needed a diagnostic test done on engine. Was able to get me in within hours of call. Great customer service. Paul was extremely helpful. More

Communication , via phone and email, very good. I set the appointment via email and was notified when the car was ready. I was made me aware of issues that I might , via phone and email, very good. I set the appointment via email and was notified when the car was ready. I was made me aware of issues that I might want to have addressed, which I did while I was there. I live in Hampstead so regular service here is not convenient. More

Best service experience So friendly, courteous and fast! We were there for exactly the timeframe they estimated. Samuel explained the whole process in layman’s terms which ma So friendly, courteous and fast! We were there for exactly the timeframe they estimated. Samuel explained the whole process in layman’s terms which made things so easy. More

Fun comfortable visit I was very comfortable at Coastal Kia. Howard advised me as to what needed to be done on my car and it was done in a very reasonable timeline. The cos I was very comfortable at Coastal Kia. Howard advised me as to what needed to be done on my car and it was done in a very reasonable timeline. The cost was better than expected! More

Efficient/friendly Listened to my problem when I was explaining what was going on with the windshield washer reservoir. He then explained what the problem might be and s Listened to my problem when I was explaining what was going on with the windshield washer reservoir. He then explained what the problem might be and stated that they would get right on it. I was pleased he got me in early because I was 20 minutes early for my appointment. More

Rock Star!! Sam's customer service was epic! Disgruntled about my seized engine, Sam made sure I was taken care of properly & and got me back on the road as soon Sam's customer service was epic! Disgruntled about my seized engine, Sam made sure I was taken care of properly & and got me back on the road as soon as he could. And no matter what stage of service my car was in, Sam always made sure to keep in contact with me throughout the entire process. More

Sam Weismann is an awesome repersenative. Sam Weisman is an awesome repersenative. Every experience with Sam is always awesome he is very experienced and always take the time to go over your e Sam Weisman is an awesome repersenative. Every experience with Sam is always awesome he is very experienced and always take the time to go over your entire service and explain everything to you. More

Quality service as expected This was a typical visit as I've come to expect. I was greeted with a smile and by name as I walked in the door. Howard confirmed the services I was t This was a typical visit as I've come to expect. I was greeted with a smile and by name as I walked in the door. Howard confirmed the services I was to be receiving and asked if I'd be hanging out or needed shuttle service. Kelly chatted while shuttling me to shopping center. Howard called to check on a couple things and to let me know the status of diagnostics performed to see if I wanted any additional work, I didn't at the time but it was nice that they advised me of the issue so I'm not caught off guard if something arises. Kelly picked me back up after service was completed, took me back to pick up my cleaner, better stopping, well serviced vehicle. As usual, I'll mention price factor (always more than I WANT to pay), but I still take it right back to them if that tells you anything. More