Coastal Kia - Service Center

Great service Wonderful customer service. They were able to get me in very quickly and had quality service. I brought my car in for an oil change and key programmin Wonderful customer service. They were able to get me in very quickly and had quality service. I brought my car in for an oil change and key programming. They found that my brake fluid and battery were both going bad and informed me without making me feel pressured into getting these things fixed immediately. I did end up fixing them but it was nice to not feel backed into a corner. Their car service was also wonderful and convenient so I did not have to stay and wait for my car to be finished. More

great service! My car problems weren't evident until the morning when I was trying to take it somewhere. I called Kia and they took care of it right away. They wer My car problems weren't evident until the morning when I was trying to take it somewhere. I called Kia and they took care of it right away. They were very friendly and accommodating. More

Fast friendly service as usual First name basis with service staff. Alway accommodating to our short notice scheduling. Would buy another Kia based on the local service department . First name basis with service staff. Alway accommodating to our short notice scheduling. Would buy another Kia based on the local service department . Wilmington NC More

Good service visit to a new dealership Howard and the team were prompt in greeting us and getting our Sorento serviced. Under promised and over delivered. Glad Coastal is in the area, we' Howard and the team were prompt in greeting us and getting our Sorento serviced. Under promised and over delivered. Glad Coastal is in the area, we'll be back! More

Quality Product, Quality Service From the beginning of my purchase of my Kia Sorento I have been happy with the Sorento and the quality of care and service received. Employees are ki From the beginning of my purchase of my Kia Sorento I have been happy with the Sorento and the quality of care and service received. Employees are kind and professional. I feel like my purchase was important to them, and that keeping us happy with Kia is at the top of their list. I really like the fact that when I have been waiting for my service, I hear laughter going on....and that tells me that the employees are happy.......and it shows. Customer Service DOES mean something to Coastal Kia, and it shows. Bob Tomlin was knowledgeable and friendly...WIN, WIN!! More

Wonderful Service! Thank you so much for your wonderful service. Everyone was super friendly. I really appreciate all of the information provided by Bob Tomlin and the q Thank you so much for your wonderful service. Everyone was super friendly. I really appreciate all of the information provided by Bob Tomlin and the quick/ easy service. Thank you Kelly for driving us around as well! More

Great service! Great dealership. Friendly personnel, The service performed was excellent. Very nice waiting room with a TV and free beverages and snacks. A very nic Great dealership. Friendly personnel, The service performed was excellent. Very nice waiting room with a TV and free beverages and snacks. A very nice touch! More

Always friendly, willing to accomodate and give good advice I have always had excellent service and advice for any Kia product I have purchased there ,( I am a repeat customer!) Bob Tomlin and his service care I have always had excellent service and advice for any Kia product I have purchased there ,( I am a repeat customer!) Bob Tomlin and his service care team have taken great care of me and my vehicles over the years. Top notch!!!! More

Perfection ! Perfection as always. They are kind courteous and fast. Visit was little uncomfortable in the waiting area..some new person they hired just stood ther Perfection as always. They are kind courteous and fast. Visit was little uncomfortable in the waiting area..some new person they hired just stood there guarding the snacks and water .felt like she was guarding it all and made it very uncomfortable. She was very courteous and kind. . More

New to Wilmington N.C. BOB and Sam were great! I moved to Wilmington 6 months ago from Knoxville TN and I loved my Kia dealership there so I was scared I wouldn’t get the s BOB and Sam were great! I moved to Wilmington 6 months ago from Knoxville TN and I loved my Kia dealership there so I was scared I wouldn’t get the same great service. I did in spades!! More