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Coastal Kia - Service Center

Wilmington, NC

4.8
3,388 Reviews

3,388 Reviews of Coastal Kia - Service Center

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December 05, 2019

Always friendly Always work in a timely manner. Pleasant to deal With. Very accommodating. Very friendly staff and environment. Am pleased with my purchase for sure. More

by MILLERCHERYL8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 09, 2019 -

Coastal Kia responded

Thank you for the five star review. We sincerely appreciate your loyalty and gracious comments . Thank you for the kudos for our service team. Please call us if you need anything. We are here to help.

December 05, 2019

Friendly and quick to get to my car. . Did work that Kia said needed to be done..Also did a free car wash. Will be coming back for service for my car. More

by PAT39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their names, but all were very nice.
Dec 09, 2019 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and share your thoughts. We are glad you were able to take advantage of our Courtesy Car Wash Process. Thank you for choosing Coastal Kia!

December 05, 2019

Great reception and fast service. The process was quick and Was able to work me in our scheduled holiday trips to make sure everything was all right. Great reception and fast service. The process was quick and More

by LEFTLEGG52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Coastal Kia responded

Thank you for the amazing testimonial and awesome review! We love that your service visit was "quick and efficient". Please call us if you need anything. We are here to help!

December 05, 2019

Great Service! Top not service. Very nice and well mannered. Was able to find the problem and fix it in a timely manner. I would definitely recommend them to anyone More

by CAEZEKIEL1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star service review. We are thrilled to hear you were able to take advantage of our Courtesy Van Experience. We love the comment “top notch service”. Thank you for choosing Coastal Kia!

December 04, 2019

Great Service Center I had some technical communication issues getting through, on my behalf. But inshowed up, and they got me in for a Service and complimentary car wash. More

by COPPERTONE.TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Brust
Dec 05, 2019 -

Coastal Kia responded

Wow! Thank you so much for the five star service review and gracious referral. We love our service team exceeded your expectations and you enjoyed your visit. It was thoughtful of you to go online and share your thoughts. We sincerely appreciate your loyalty and accolades. Please call us if you need anything. Tell your roommate to call us too. Thanks again!

December 04, 2019

Dead Battery I was trying to go to work when my 2012 Kia Forte wouldnt start. I called Coastal Kia and spoke with Sam. Sam advised me on what to do and had me an a More

by AMANDANHOOVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 05, 2019 -

Coastal Kia responded

Thank you so much for the five star service review! It is wonderful to hear Sam was able to get you going again quickly after your vehicle had issues. Sam is wonderful, his clients love him and we are lucky to have him. We look forward to seeing you again soon.

December 04, 2019

Service Visit Great reception and fast service. Very nice wait area.Sam Weismann greeted me at my driving up and the process was quickly and efficiently started More

by STONEMANJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman-very helpful and friendly.
Dec 05, 2019 -

Coastal Kia responded

Thank you for the kudos for Sam Weisman and awesome five star service review! We are thrilled to hear you were able to take advantage of our Courtesy Lounge Experience. Please let us know if you live local and would like to take advantage of our Service Concierge that can pick up your vehicle at home or work and deliver it back to you upon completion. This is just another way we are able to offer a "truly exceptional experience" to each client during every visit. Thank you for choosing Coastal Kia!

December 04, 2019

Went in for service and was very pleased. I was very pleased with the service I received. It was timely and I was informed as to what was going to be done to my vehicle. More

by MRATCHFORD0904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Dec 05, 2019 -

Coastal Kia responded

Fantastic! Thank you so much for the five star service review. We are thrilled our service team exceeded your expectations and kept you informed during your service visit. We realize there are dozens of local service centers to choose from in our local Wilmington community. We are honored to have you choose Coastal Kia for your automotive needs. Thanks again and call us if you need anything.

December 04, 2019

Friendly and attentive Bob stayed in contact the whole process and was extremely friendly from my arrival. He greeted me outside by my car and asked very quickly if I neede More

by JAMESNC24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 05, 2019 -

Coastal Kia responded

Great news! Thank you so much for the wonderful service review and thoughtful testimonial. We appreciate it! It was kind of you to mention Bob by name. Your warm comments have been shared with Bob and our entire staff. Please call us if you need anything. We are here to help. Thanks again!

December 04, 2019

Very friendly, courteous, and helpful. I always feel special when I take my vehicle in for service. Everyone is always polite and courteous. I appreciate having a representative greet me as More

by APG8629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Coastal Kia responded

We love it! Thank you so much for the amazing comments and five star service review. It was thoughtful of you to recognize our efforts to deliver "first rate service" during every visit. We appreciate your loyalty and trust. Thank you for choosing Coastal Kia for your automotive needs. You are an important part of our Coastal Kia family and we appreciate your business.

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