Coastal Kia - Service Center
Wilmington, NC
3,407 Reviews of Coastal Kia - Service Center
Great experiences! Sam was outstanding. He met me at my car when I arrived and walked me into the customer service area. Sam kept me informed of the progress of my ser Sam was outstanding. He met me at my car when I arrived and walked me into the customer service area. Sam kept me informed of the progress of my service and even made me a follow up appointment in four months. He then walked me to my waiting vehicle. Sam is a very nice young man and a valuable employee. Thank you! More
Getting new tires I had to get two new tires. One had a nail stuck in it and the other had a bubble. I call Monday to see if they had my tires in stock. They did so the I had to get two new tires. One had a nail stuck in it and the other had a bubble. I call Monday to see if they had my tires in stock. They did so they told to to come on in. They said it would take about two hours. But it didn't it took them about a little over an hour. More
First service after buying my Kia Telluride. Was met by the service manager as soon as I drove up. He told me how long it would take and he was exactly right. Nice lounge with wifi and snacks. Was met by the service manager as soon as I drove up. He told me how long it would take and he was exactly right. Nice lounge with wifi and snacks. Free car wash with service! More
Exceptional Service First rate from start to finish. Friendly welcome, good communication, excellent facilities. Friendly and courteous driver. All work performed was First rate from start to finish. Friendly welcome, good communication, excellent facilities. Friendly and courteous driver. All work performed was explained and vehicle cleaned before handing back. More
Excellent Service Every Time I have yet to be disappointed by the folks at Coastal Kia. They are simply amazing. I refuse to go to any other place for service. I have yet to be disappointed by the folks at Coastal Kia. They are simply amazing. I refuse to go to any other place for service. More
Oil change and tire rotation Always so helpful and great work. Love the car wash at the end of the visit. Very good about sending coupons and notifications when service is due. Always so helpful and great work. Love the car wash at the end of the visit. Very good about sending coupons and notifications when service is due. More
GREAT SERVICE The staff was friendly, made you feel at home, was efficient, and maintenance was done quicker than estimated. It's great to have a place that also va The staff was friendly, made you feel at home, was efficient, and maintenance was done quicker than estimated. It's great to have a place that also values the customer's time. More
Top service Sam schedule my car to come in meet me at the car and checked in I gave me an estimated time the car was finished and less than time given and drives Sam schedule my car to come in meet me at the car and checked in I gave me an estimated time the car was finished and less than time given and drives wonderfully Sam makes it a pleasure to do business with the Kia service center More
Great Service! Top not service. Very nice and well mannered. Was able to find the problem and fix it in a timely manner. I would definitely recommend them to anyone Top not service. Very nice and well mannered. Was able to find the problem and fix it in a timely manner. I would definitely recommend them to anyone needing service on their KIA. The driver that picked me up and drove me to work and back to the dealership was also very nice as well. He made great conversation and was very very nice. More
Above all my expectations hostess a very nice touch Felt warm important and my comfort was considered more than I have ever experienced at any dealerships and at 68 all I can say is wow thanks for the Felt warm important and my comfort was considered more than I have ever experienced at any dealerships and at 68 all I can say is wow thanks for the service More