Coastal Kia - Service Center

Great advisor Coastal Kia has the best service department in the country. Howard Ramsey one of the advisor there Always takes his time to go over everything and any Coastal Kia has the best service department in the country. Howard Ramsey one of the advisor there Always takes his time to go over everything and anything you need. More

Squeeky breaks My daughter was very upset about her car that she loves. Very noisy so I checked the car out myself and yes I had a concern about her breaks. Went o My daughter was very upset about her car that she loves. Very noisy so I checked the car out myself and yes I had a concern about her breaks. Went online got a appointment. (easy) took car in and got it fixed (easy) a little more expensive then I would have thought but safety first. Daughter happy ( priceless) More

First service Everything was wonderful! Service was completed in a timely manner and the staff was radiating with kindness. I will definitely be back for my next se Everything was wonderful! Service was completed in a timely manner and the staff was radiating with kindness. I will definitely be back for my next service. More

Service Excellence Sam Weisman greeted me when I arrived, and he was extremely personable and knowledgeable. He was very thorough in his explanation of the services I r Sam Weisman greeted me when I arrived, and he was extremely personable and knowledgeable. He was very thorough in his explanation of the services I received, and he made sure that I was aware of the service schedule for my vehicle. As a first-time buyer of a Kia, so far I am very impressed with the performance of my Sorento, and the support that I've received from the Coastal Carolina dealership. More

great experience I called Sam to schedule my appt and was scheduled that same week - sooner rather than weeks later. Sam is always polite and efficient I had my c I called Sam to schedule my appt and was scheduled that same week - sooner rather than weeks later. Sam is always polite and efficient I had my cars 35000 mile check up done andI was out and on the road sooner than expected More

Great service department They really care about their customer's time and don't try to force services you don't need on you, but make recommendations as needed They really care about their customer's time and don't try to force services you don't need on you, but make recommendations as needed More

Great Service From the time we were greeted by service rep, Sam, until we departed the service department, we felt our car was in good hands and that the service ne From the time we were greeted by service rep, Sam, until we departed the service department, we felt our car was in good hands and that the service needed would be provided in an excellent manner. Found this to be true on our ride home.....front wheel alignment paid off for a smoother ride. More

Recall repairs Great service, fast and friendly. Went above and beyond exceeding my expectations to make sure my vehicle was taken care of. The shuttle service was a Great service, fast and friendly. Went above and beyond exceeding my expectations to make sure my vehicle was taken care of. The shuttle service was an added bonus. Bob was a wonderful driver and took us to the mall/ picked us back up so we didn't have to wait at the dealership. Great job guys, way to do business! More

Very accommodating We actually forgot we needed to get the car to the service department first thing in the morning and only remembered about an hour later, thus render We actually forgot we needed to get the car to the service department first thing in the morning and only remembered about an hour later, thus rendering our appointment null. Even so, we called and were encouraged to come in anyway. They accommodated us and finished up the car in record time. Great service! More

10/12/2019 They are very friendly, listen to my questions and let me know everything that was done on each visit. Always keep me informed of recommended servic They are very friendly, listen to my questions and let me know everything that was done on each visit. Always keep me informed of recommended service for my KIA. More