Coastal Kia - Service Center
Wilmington, NC
3,408 Reviews of Coastal Kia - Service Center
Always a good experience Every time I have been there things have gone well and everyone has been super nice and helpful. I enjoy the car washes too no other company does that Every time I have been there things have gone well and everyone has been super nice and helpful. I enjoy the car washes too no other company does that More
100,000 mile plus Service Excellent!The service department was welcoming and Explained everything that needed to be done. We also got phone calls to explain additional items t Excellent!The service department was welcoming and Explained everything that needed to be done. We also got phone calls to explain additional items that needed to be taken care of. More
Awesome Dealership For Service I have brought my 2013 Kia Optima to Coastal Kia several times now. And each time they treat me like I have been there for years. It doesn't matter I have brought my 2013 Kia Optima to Coastal Kia several times now. And each time they treat me like I have been there for years. It doesn't matter that I bought my car up North, they treat me with respect and I could not be happier. Sam is one of the friendliest guys I have met. I just love this dealership. I would love to be in the market for a new car, but just being retired and on a fixed income I don't think it will be possible. I love my Optima and it is one of the best cars I have ever owned and trust me I have had a lot of cars in my lifetime. LOL Thank you Coastal Kia !!!!! More
Always a pleasure working with Howard! It was a pleasure to find out Howard is now at Kia! I’d worked with him in the past when I owned a few Mazdas. Always a great experience in the past It was a pleasure to find out Howard is now at Kia! I’d worked with him in the past when I owned a few Mazdas. Always a great experience in the past and this visit to Coastal was just as pleasurable. Kudos to the parts department as well for assisting with ordering a part for us and being very accommodating to my request! More
Kia Service Department I was greeted as soon as I got there. Staff very friendly & professional. Bob took us lunch & shopping area. He is always very friendly. Sam explained I was greeted as soon as I got there. Staff very friendly & professional. Bob took us lunch & shopping area. He is always very friendly. Sam explained what was done to the car & reminded me of future maintenance needs. Kia has always taken good care of my car. More
Kia Servce Sam was as friendly as always such a nice person to have in charge when I am there and always like the fact that there are snack and water Sam was as friendly as always such a nice person to have in charge when I am there and always like the fact that there are snack and water More
warranty service Appoint time was set and no waiting. Was out in a reasonable time. Had oil change, tire rotation, warranty check and fuel system clean. I have never Appoint time was set and no waiting. Was out in a reasonable time. Had oil change, tire rotation, warranty check and fuel system clean. I have never had a problem with service. They wanted to do complimentary wash but did not have time to wait so they gave us a coupon to use. More
My Car Would Not Start My car would light up but it wouldn't start. So I brought my car in to Coastal Kia for service. I was out of town so I was not sure how the service wo My car would light up but it wouldn't start. So I brought my car in to Coastal Kia for service. I was out of town so I was not sure how the service would be. It was a Saturday so I was so glad they were open and willing to work me in along with my Aunt whose car also would not start until she got a charge on her battery. It turned out we both needed a battery and they took care of both of us. Sam, in the Service Department was so helpful and put our minds at ease that he could work us in no problem. More
Great Service My experience was great. Stephen and Bob were very helpful and come highly recommended. They were very informative and made me feel at ease. I thoroug My experience was great. Stephen and Bob were very helpful and come highly recommended. They were very informative and made me feel at ease. I thoroughly enjoyed my experience. More
A good experience I've always had excellent service. Never waited longer than normal. Very comfortable in waiting area. The car wash was an additional plus. I would de I've always had excellent service. Never waited longer than normal. Very comfortable in waiting area. The car wash was an additional plus. I would definitely recommend the service department. More