Coastal Kia - Service Center
Wilmington, NC
3,400 Reviews of Coastal Kia - Service Center
Good friendly service. I went in for new keys. I received a key in a fairly efficient manner. The reception is comfortable. I was fairly impressed with the servic I went in for new keys. I received a key in a fairly efficient manner. The reception is comfortable. I was fairly impressed with the service. More
Sam is awesome! I have been so impressed by this dealership. This is my second new vehicle bought from here but my first experience with the service department. Sam I have been so impressed by this dealership. This is my second new vehicle bought from here but my first experience with the service department. Sam was so friendly, i was blown away. He made me feel like a VIP. It was a great experience and i look forward to all my future dealings with Coastal Kia. More
You ask and you won’t receive I don’t like writing these types of reviews, but when I asked for a very simple thing (them to clean my front seats from the last service) and it wasn I don’t like writing these types of reviews, but when I asked for a very simple thing (them to clean my front seats from the last service) and it wasn’t done after my oil change and tire rotation, I’m furious. They ruined my tan seats with grease and grim from fixing a recall and didn’t clean my seats after... so unhappy and very disappointed. Something so simple, and I will not be going back. More
In Out and On My Way Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were al Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were all friendly More
Very Friendly Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. More
Very friendly My check engine light came on, and my car is under warranty so I took it in. Even though I didn’t have an appointment they took in my car and had ever My check engine light came on, and my car is under warranty so I took it in. Even though I didn’t have an appointment they took in my car and had everything good to go quickly. More
Best in town Everyone at Kia service is fantastic!! Sam is always a pleasure and everyone is extremely helpful and pleasant! Fast too! I highly recommend as the sa Everyone at Kia service is fantastic!! Sam is always a pleasure and everyone is extremely helpful and pleasant! Fast too! I highly recommend as the sales dept is wonderful as well. More
Great and friendly service Bob Tomlinson, Assistant Service Manager, met me at my car when I pulled in and addressed me by name. Great start. He then found out why my tire press Bob Tomlinson, Assistant Service Manager, met me at my car when I pulled in and addressed me by name. Great start. He then found out why my tire pressure gauge was lit up-a screw was sticking out of my tire. Unfortunately it was not in a place that could be repaired so I had to purchase a new tire. The waiting area was very comfortable and Bob kept me informed as to the progress of my repair. And then they washed my car! Over-all an excellent experience. More
Easy and Convenient I have received nothing but friendly and professional assistance from all the employees at Coastal Kia. I was sent a reminder email regarding the time I have received nothing but friendly and professional assistance from all the employees at Coastal Kia. I was sent a reminder email regarding the time to schedule a routine maintenance on my Soul and easily made an appointment. I was greeted immediately upon arrival by Sam Weisman, service consultant, who was friendly, knowledgeable and just plain nice with excellent manners. I highly recommend this dealership. More
Great advisor Howard is the best he tries to explain everything and work out everything with you. He was patient in every aspect. Wish other advisor at other dealer Howard is the best he tries to explain everything and work out everything with you. He was patient in every aspect. Wish other advisor at other dealerships was as good as he was. More