Coastal Kia - Service Center
Wilmington, NC
3,415 Reviews of Coastal Kia - Service Center
Recall and Maintenance Everyone has always been nice at this location but my last visit exceeded my expectations. They’ve had a change in the way things are processed it see Everyone has always been nice at this location but my last visit exceeded my expectations. They’ve had a change in the way things are processed it seems. I had taken my car in for a recall issue as well as an oil change. Easy drop off and pick up. Door was opened for me every time I walked through. They noticed that my break pads needed changing and called as well as emailed my options. I was unable to call back but could decline or accept services through an email link. Everything was so convenient. They honored my coupon from Kia for a $9.95 oil change which was amazing. Just the easiest trip. More
Good jon The people and service we're.excellent. TheFacility was clean and comfortable. As I browsed the inventory the Saleem were attentive without being rude The people and service we're.excellent. TheFacility was clean and comfortable. As I browsed the inventory the Saleem were attentive without being rude the only negative was entering from across the street More
Amazing service I have used Kia service center for years. They are always friendly and very helpful. They always answer my questions and go over what’s needed and if I have used Kia service center for years. They are always friendly and very helpful. They always answer my questions and go over what’s needed and if I don’t want to have a certain service done they are never pushy. The area for waiting is always clean. More
Great Experience for service. Service Personnel on top of the repairs to my vehicle. Parts were order and installed in a timely fashion. Could not ask for better service. Service Personnel on top of the repairs to my vehicle. Parts were order and installed in a timely fashion. Could not ask for better service. More
excellent customer service five star rating for customer service! I have been a loyal customer since 2010! I took my car in for its' 20,000 maintenance check. I made an appointm five star rating for customer service! I have been a loyal customer since 2010! I took my car in for its' 20,000 maintenance check. I made an appointment and got stuck in traffic, making me late for the appointment. I called to let them know and they were courteous and said they would still take me. I love the way they email me coupons to help with the cost of service. More
Best Service Ever Everyone was very professional and pleasant !!! Fixed my car and washed it !!! In record time and was pleasant every time they called to give updates Everyone was very professional and pleasant !!! Fixed my car and washed it !!! In record time and was pleasant every time they called to give updates !!! More
Very courteous and fast service. The service guys are very knowledgeable. Answered all my questions. Very friendly and courteous. My wait time was less than an hour. I was told my wai The service guys are very knowledgeable. Answered all my questions. Very friendly and courteous. My wait time was less than an hour. I was told my wait time would be around a hour and a half. You staff does great job. Thanks Bernie Droshe.. More
Good service Service was quick and speedy, but cleanliness of technicians was terrible. Grease stains all over my seats from them fixing a recall. And I can guaran Service was quick and speedy, but cleanliness of technicians was terrible. Grease stains all over my seats from them fixing a recall. And I can guarantee the stains won’t come out. More
Harrison Excellent service. Everything was thoroughly explained in non- technical language and made understandable. The cost was detailed and seems reasonable Excellent service. Everything was thoroughly explained in non- technical language and made understandable. The cost was detailed and seems reasonable for the work done. Good experience. More
Great and appreciated Everyone always seem to be glad to take care of me and my vehicle. Treated with respect and appreciation. Communication is good. Appreciate being abl Everyone always seem to be glad to take care of me and my vehicle. Treated with respect and appreciation. Communication is good. Appreciate being able to get a ride when leaving my car for service. More