Coastal Kia - Service Center

Easy and hassle free Made appointment online the day before. In and out maintenance service . Felt comfortable while waiting on work to be done.No complaints about my orig Made appointment online the day before. In and out maintenance service . Felt comfortable while waiting on work to be done.No complaints about my original purchase decision. More

Sam is wonderful , very helpful and top notch ! Kia of Wilmington always does an outstanding job! Bob and Sam are top notch in the service department and they always find a way to get me an appoint Kia of Wilmington always does an outstanding job! Bob and Sam are top notch in the service department and they always find a way to get me an appointment in a timely manner. More

Outstanding as always! I have always dealt with Sam Weismann when ever i had to service my Kia. He has knowledge of what service I requested and informs me of any service th I have always dealt with Sam Weismann when ever i had to service my Kia. He has knowledge of what service I requested and informs me of any service that is upcoming soon. Very professional and courteous. Work is done in a timely manner and as always a free car wash. Kudos to everyone at Kia Service! More

The Best Dealership: Honesty, Integrity, Customer Service I love the Kia Dealership. I bought my car back in 2011, it is the best car I have ever owned. More than that, my initial service experience was wit I love the Kia Dealership. I bought my car back in 2011, it is the best car I have ever owned. More than that, my initial service experience was with "Scotty" back in the day (although, I actually think he was sales, but very helpful and I have always dealt with Bob Tomlin and now I have dealt with Sam. I cannot say enough about their honest, professionalism and customer service. For years I had the extreme disappointment of owning a Saturn and lived in Virginia, Tennessee and Florida because my husband was stationed in those places. From Hampton Roads to Richmond, VA, to Nashville, TN and Jacksonville, FL, they did everything in their power to "rip me off." It was a systemic problem at Saturn and let me just say, with 7 brothers, I know about cars, I have worked on cars with my brothers, so I do know when I am being scammed. I have never, ever had that experience at the Kia Dealership. They have always been right on the money about what was wrong with my car, fixed it quickly and efficiently and treat me like family every time I am there. I will probably buy two more cars in my lifetime and both will be from them. There is nothing better than finding honest people in the car dealership world because it is so very rare. I want to thank all of you for making one part of my life such an easy decision. More

Time Saver Been with Costal Kia for awhile! Each time I go in they work on improving their services! This visit was an oil change and they found screws I the f Been with Costal Kia for awhile! Each time I go in they work on improving their services! This visit was an oil change and they found screws I the front tire. Was able to get a courtesy ride home without spending time at the dealership and able to deal with things at home I needed to take care of. Costal Kia e-mailed me the issue with quotes. End results I was able to get things taken care of without spending all day there. Just wanted an oil change had other issues bought to my attention spent more than I wanted but worth it in the long run.. More

Friendly atmosphere. Great customer service Routine 35k mile service. Was met by service representative-can’t remember his name! Sorry! Even though I had to wait almost 3 hours another Kia em Routine 35k mile service. Was met by service representative-can’t remember his name! Sorry! Even though I had to wait almost 3 hours another Kia employee came to the waiting area with a box of ice cream sandwiches! Thanked us for using Kia Service. What a treat!! More

Howard, great customer service!! I had my car serviced for the hatch issue. They fixed everything, van runs like it is brand new! Howard Ramsey knows how to treat the customers. His c I had my car serviced for the hatch issue. They fixed everything, van runs like it is brand new! Howard Ramsey knows how to treat the customers. His customer service is excellent. More

Recall I came in for a recall check and the service was fast. Everyone at Coastal Kia was pleasant, and their shuttle service was very convenient. I came in for a recall check and the service was fast. Everyone at Coastal Kia was pleasant, and their shuttle service was very convenient. More

Great Always friendly staff Sam Weisman. He offers courtesy van but not needed this time. Routine oil change and service done in less than a hour. So glad f Always friendly staff Sam Weisman. He offers courtesy van but not needed this time. Routine oil change and service done in less than a hour. So glad for the fast service. More