Coastal Kia - Service Center
Wilmington, NC
3,415 Reviews of Coastal Kia - Service Center
Breezy Called &set up an appointment, came in, dropped off, picked up in a matter of minutes per trip. Friendly staff. Prompt courtesy van. Good service. Called &set up an appointment, came in, dropped off, picked up in a matter of minutes per trip. Friendly staff. Prompt courtesy van. Good service. More
Service Came in for an oil change and transmission service. They found a problem with a cv axle Sam called it was covered under warranty. Sam was great. Came in for an oil change and transmission service. They found a problem with a cv axle Sam called it was covered under warranty. Sam was great. More
Love my people at Coastal Kia It is always a wonderful experience when my car is due for service! The people, area and kindness make all go well. I hope this continues to be awesom It is always a wonderful experience when my car is due for service! The people, area and kindness make all go well. I hope this continues to be awesome. More
Great customer service Bob in the service department was extremely knowledgeable and helpful. They went above and beyond to ensure my car was fixed correctly. Will definitel Bob in the service department was extremely knowledgeable and helpful. They went above and beyond to ensure my car was fixed correctly. Will definitely go back. More
I was immediately taken care of. Bob kept in touch with me My air conditioning was not working. I called on Monday morning and was told they could probably look at my car that day n they did. Bob looked at my My air conditioning was not working. I called on Monday morning and was told they could probably look at my car that day n they did. Bob looked at my car n called me the same day. He said it was covered under warranty. My car was ready early Tuesday afternoon. My Kia air conditioning is working good. I also had a tire with a slow leak n he found a nail in it. He had it repaired n not only that Bob had my car washed. I very happy with my overall experience. Thank You Bob. More
Recall for software Service was timely. Staff were helpful and friendly. A free car wash was offered although I declined it. Scheduling was convenient. I had an overall g Service was timely. Staff were helpful and friendly. A free car wash was offered although I declined it. Scheduling was convenient. I had an overall good experience. More
Great They where nice and let me know what was going on with my car. They walk me to my car and thank me from coming in. They where nice and let me know what was going on with my car. They walk me to my car and thank me from coming in. More
Great service Service advisor was great and friendly. Fast check-in. Waiting room had coffee, water, snacks, and phone charger. They did a software update they came Service advisor was great and friendly. Fast check-in. Waiting room had coffee, water, snacks, and phone charger. They did a software update they came out after purchase of the car. One of the best experience. More
Recalls problems addressed I had my recall problems addressed and had a couple other service needs attended too, then had my car washed and I was on my way. I had my recall problems addressed and had a couple other service needs attended too, then had my car washed and I was on my way. More
Very professional Everyone was very professional, and very nice. Work was done quickly Nice waiting area, with drinks and snacks. Don’t really have any more to say, Everyone was very professional, and very nice. Work was done quickly Nice waiting area, with drinks and snacks. Don’t really have any more to say, except it was a good experience More