Coastal Kia - Service Center

Why I keep coming back Very prompt service. All service options were explained to me. Dealership personnel checked on everyone in the waiting area. Offered drinks, snacks, e Very prompt service. All service options were explained to me. Dealership personnel checked on everyone in the waiting area. Offered drinks, snacks, even temperature adjustment. While I have always had a good experience here, it's obvious that the new management has stressed customer service to the employees. More

Routine service The only suggestion I have is to create an entrance into the dealership which is not a hazard to people and vehicles. It is concerning when coming f The only suggestion I have is to create an entrance into the dealership which is not a hazard to people and vehicles. It is concerning when coming from College Rd and attempting to cross Market St traffic to turn into the dealership while trying to avoid a huge cement median is dangerous and will cause an accident if it hasn’t already. More

very easy pleasant staff and a job well done and in a timely manner. The snack bar was very nice. I was lucky to have some coupons.. pleasant staff and a job well done and in a timely manner. The snack bar was very nice. I was lucky to have some coupons.. More

Great experience! Had an appointment and everything was set up and ready to go. When I came to pick up the car they brought it to me instead of having to walk to find i Had an appointment and everything was set up and ready to go. When I came to pick up the car they brought it to me instead of having to walk to find it. Super nice staff and excellent service! More

Great Customer Service Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood ev Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood everything that was going to happen. The only thing I had a minor issue with was the complimentary car wash, my windshield was still dirty when I picked it up. However, Bob was awesome in his communication and called me with updates. I definitely would return More

KIA has the best car service station. As I arrived, I was taken care of immediately. We reviewed my car maintenance service and was offered to be dropped off anywhere if I did not want to As I arrived, I was taken care of immediately. We reviewed my car maintenance service and was offered to be dropped off anywhere if I did not want to wait for 2.5 hrs for my car. I decided to wait. The wait was not bad, they have a TV, free snacks, hot chocolate, coffee, tea or bottled water. The waiting room is clean and you can walk around the show room or parking lot and check out the new cars. Everyone is very friendly. More

Speedy service. Took my truck in for an oil change, tire rotation and wheel alignment. In and out quickly. Bob Tomlin is awesome. Will definitely go back. Took my truck in for an oil change, tire rotation and wheel alignment. In and out quickly. Bob Tomlin is awesome. Will definitely go back. More

Service Personnel Bob Bob from service is friendly from the time you walk in to the time you leave. He will answer all of your questions. I give a four star because Sa Bob from service is friendly from the time you walk in to the time you leave. He will answer all of your questions. I give a four star because Sam is not so nice More

Wonderful Service I have a bad back. The service department provided a shuttle van for me, it was very awesome. The van brought me home and picked me up to get my car. I have a bad back. The service department provided a shuttle van for me, it was very awesome. The van brought me home and picked me up to get my car. That service was awesome. John Wigger was my service attendant he was very good to me. More

Service vehicle The service was great and was completed in a very timely manner.Mr. Kelly the shuttle driver was awesome. I think that was his name. The staff was ver The service was great and was completed in a very timely manner.Mr. Kelly the shuttle driver was awesome. I think that was his name. The staff was very friendly. More