Coastal Kia - Service Center
Wilmington, NC
3,414 Reviews of Coastal Kia - Service Center
servuce 5-8 the entire service team was fantastic answered all my questions. Service was preformed promptly and completed very quickly. cost was comparable havin the entire service team was fantastic answered all my questions. Service was preformed promptly and completed very quickly. cost was comparable having a free car wash was a bonus. Love doing business at Costal Kia! More
Felt I was a valued custtomer I was met at the car by Sam from the service department, smile on face and positive attitude, the porter, Bob, is always a pleasure and when car finis I was met at the car by Sam from the service department, smile on face and positive attitude, the porter, Bob, is always a pleasure and when car finished, Sam went over what service was done, answered any questions I had and then brought car around to me. It was a pleasant experience. More
Amazing customer service Sam in the service department was extremely helpful and knowledgeable through the entire process. Place was clean and they even offered to shuttle me Sam in the service department was extremely helpful and knowledgeable through the entire process. Place was clean and they even offered to shuttle me to any location while I waited More
Doors, oil, inspection Great communication through email text and phone. Work completed in a timely manner. Follow up call to ensure everything was satisfactory. Excellent s Great communication through email text and phone. Work completed in a timely manner. Follow up call to ensure everything was satisfactory. Excellent service and price. More
Very Nice Service Dept. WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten th WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten there which helped me a lot. More
Kia service Great service, Bob is always courtesy, helpful, and informative. The staff from courtesy va up are always friendly and kind. Service done in timely m Great service, Bob is always courtesy, helpful, and informative. The staff from courtesy va up are always friendly and kind. Service done in timely manner. More
Sam was nice as always. The guys were courteous as always. I got a recall notice and the service department was prepared to fix the issue. My wait wasn't too long. The guys were courteous as always. I got a recall notice and the service department was prepared to fix the issue. My wait wasn't too long. More
Factory Recall Work Brought Optima in for anti-knock software upgrade and air bag harness recall fix. Sam was friendly and through and checked on me in the wait lounge to Brought Optima in for anti-knock software upgrade and air bag harness recall fix. Sam was friendly and through and checked on me in the wait lounge to keep me informed of progress. The only thing that puzzled me was some of the contents, including loose change, in the center console box had been removed and left on the front passenger seat. No other problems. More
As usual this Company is all for their customer! We've always used them & plan on continuing. Employees are courteous & friendly. Bob greeted me when I got there, took info & called me when car was r We've always used them & plan on continuing. Employees are courteous & friendly. Bob greeted me when I got there, took info & called me when car was ready. He did a great job! More
Friendly and great customer service Appointment was easy in and out. Had issues with oily spots on windsheld afterwards. Without hesitation, Bob offered assistance and suggested I bring Appointment was easy in and out. Had issues with oily spots on windsheld afterwards. Without hesitation, Bob offered assistance and suggested I bring vehicle back for them to see what they could do to help. More