Coastal Kia - Service Center
Wilmington, NC
3,414 Reviews of Coastal Kia - Service Center
Service Visit Had appointment for a recall. Took me vehicle in on time and finished ahead of schedule. All repairs were completed professionally. Even threw in a ca Had appointment for a recall. Took me vehicle in on time and finished ahead of schedule. All repairs were completed professionally. Even threw in a car wash. Who could ask for anything more. Great experience! More
Awesome service great experience Had a couple recalls on my vehicle, made an appointment. They were quick to get me in and out. Dropped my car off and it was ready in a few hours...Th Had a couple recalls on my vehicle, made an appointment. They were quick to get me in and out. Dropped my car off and it was ready in a few hours...They washed my car free of charge and it looks fabulous! Great experience. More
Service recall Everyone was courteous and did the job in a reasonable amount of time.the reception area was very comfortable. Thank you for the attention to my car Everyone was courteous and did the job in a reasonable amount of time.the reception area was very comfortable. Thank you for the attention to my car More
Service my new car Sam was awesome. He was professional and greeted me at my car. He made me feel special. I will definitely be back. I will also recommend him to my fri Sam was awesome. He was professional and greeted me at my car. He made me feel special. I will definitely be back. I will also recommend him to my friends More
Great as usual My agent is Sam who has gone the extra mile for me on many occasions. The service department is the reason I have purchased 3 Kia vehicles. They are My agent is Sam who has gone the extra mile for me on many occasions. The service department is the reason I have purchased 3 Kia vehicles. They are fantastic! More
Great Service Service team couldn't have been more gracious. Keep up the good work. They go out of their way to make sure you are satisfied.Frank Williams. Service team couldn't have been more gracious. Keep up the good work. They go out of their way to make sure you are satisfied.Frank Williams. More
Very Friendly Very pleased with the service and friendliness of the staff. Was not sure where to go. The staff should not assume the vehicle was purchased from th Very pleased with the service and friendliness of the staff. Was not sure where to go. The staff should not assume the vehicle was purchased from there. More
Excellent Professional Service Courteous and friendly staff with excellent service performed on my vehicle. I had a service appointment and was taken on time. I spoke with the tec Courteous and friendly staff with excellent service performed on my vehicle. I had a service appointment and was taken on time. I spoke with the technician, who did the work on my vehicle. He was very knowledgeable and answered all of my questions. More
Convenient, Professional, Fast, and thorough service I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient from the time you drive up and hand over your keys until the time your car is ready. They offer you a ride, if one is needed; you get free coffee, water and snacks while waiting. They even had a drawing for a free TV. The entire staff is very professional and friendly in their service to me and other customers. It takes very little time to get checked-in with a worksheet of your desired maintenance checks. Explanations are given for any needed repairs such as in my case, new brake pads. I was not surprised, the team mentioned this was coming from my last visit, so it was time. Although I chose to wait on site, the entire process was done in under 2 hours and the time went by fast. No complaints here. They are thorough in talking line by line on the billing so I had a good understanding of what was charged. Again, it was reasonable and affordable. I got a free car wash and drove away a happy customer. More
Replaced battery under warranty at no charge. Service on my last two KIAs was been timely and staff helpful and friendly. Sales staff in the past has also been nice to deal with. Not being pushy Service on my last two KIAs was been timely and staff helpful and friendly. Sales staff in the past has also been nice to deal with. Not being pushy ect. More