Coastal Kia - Service Center
Wilmington, NC
3,383 Reviews of Coastal Kia - Service Center
Excellent Service at Coatal Kia From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative ex From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative experience. Mr. Weisman was careful to explain everything that was going to be done to keep my Kia Soul in compliance with my warranty and also exactly what each phase of the work would cost. He carefully answered all of my questions and was very patient and helpful in trying to explain everything I asked about. The shuttle driver was quick to respond and was courteous and polite as well as being a very careful driver on a rainy, messy afternoon. I appreciate having a service department that I can trust not to do unnecessary work and one that is diligent in maintaining my vehicle in peak driving condition. Many thanks. More
Bob and his team are honest and dependable. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. More
Factory recall 3 recall Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far than Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far thank you very much More
Friendly and quick service! Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you again,in a few months! More
Servicing My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee More
Recall upgrade I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. More
Service due to recalls Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appoint Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appointment. Once arriving, staff was very friendly and offered me free shuttle service while I waited. Customer service lounge was comfortable with complimentary snacks, drinks, WiFi, TV etc. Not only did they complete the immediate recall service but they researched some past ones and addressed them.as well. Even washed the car for me and pulled it up to the door. Great service. Recommend them to anyone More
Yearly Inspection with a Free Car Wash Everyone was friendly, service a was timely and I appreciated the free car wash and complimentary snacks and beverages in the waiting area. Nice deale Everyone was friendly, service a was timely and I appreciated the free car wash and complimentary snacks and beverages in the waiting area. Nice dealership! More
Great Service I had to take my Optima in for a recall fix and the service was quickly completed and everyone I dealt with was nice and professional. I had to take my Optima in for a recall fix and the service was quickly completed and everyone I dealt with was nice and professional. More
Recalls The people there are very nice, friendly and do their job. It 's a breath of fresh air! I trust the company and always expect the best from everyone! The people there are very nice, friendly and do their job. It 's a breath of fresh air! I trust the company and always expect the best from everyone! More