Cobb County Toyota

I guess this dealership really needs to have two separate reviews: one for the sales side and one for the service, or "after the sale" experience. Our salesperson, Brad Megehrl, was great and that portion o reviews: one for the sales side and one for the service, or "after the sale" experience. Our salesperson, Brad Megehrl, was great and that portion of our interaction was very good. EVERYTHING after the sale was terrible. One of the principal reasons we bought a $43,000 4Runner was because it had a hands free phone option. It has never worked. The sound quality is so bad that noone can undersdtand what you're saying, even if you lean over and yell at the microphone by the rear view mirror as they suggested. (Could be a safety issue, huh?) They fiddled with it breifly and then they, AND Toyota said, "That's the way it's designed-tough luck!" THEN we took it in for an oil change and tire rotation. They changed the oil but did not rotate the tires, (I know becuase one tire was missing a valve cap when we took it in and the same tire was still missing it when it came out.) They refused to take the car back in and complete the service right away and they refused to give me my money back. They said that my only option was to get back in a long line and wait. So, I charged them back on my credit card for the service that they did not do. Now we are blacklisted and have been told that we are not welcome there. Even for Toyota safety recalls, they refuse to work on our car. I've written (nice) letters to them and to Toyota USA and have never received a repsonse. My take away: BUY AMERICAN !!!!! More

My experience was great. Brandon greeted me immediately when I began to look at trucks. He acted very professionally and answered all of my questions. Even though I think he was not completely convinced th when I began to look at trucks. He acted very professionally and answered all of my questions. Even though I think he was not completely convinced that I was actually going to buy a vehicle, he continued through his sales pitch and attended to me attentively and courteously. More

I was very satisfied with the service I received at Cobb County Toyota. Grant was professional and personable. I never felt like I was being taken advantage of. I felt like I was treated with respect and County Toyota. Grant was professional and personable. I never felt like I was being taken advantage of. I felt like I was treated with respect and as a serious customer from the moment I walked onto the lot. As a female, that was extremely important to me. I also feel like the dealership worked with me on negotiating a price and worked very hard to get my business. I would most definitely recommend the dealership to anyone I know and, in particular, I would highly suggest that they work with Grant. More

I originally talked to Todd about a Tacoma Double Cab a I originally talked to Todd about a Tacoma Double Cab a couple of weeks earlier, but you didn't have what I was looking for. I found what I wanted I originally talked to Todd about a Tacoma Double Cab a couple of weeks earlier, but you didn't have what I was looking for. I found what I wanted at Marietta Toyota, but we couldn't agree on a price. My original idea was to buy the double cab and then sell my regular cab for about $5500. Then I realized I could get a Camry for about six thousand less than a new Tacoma, and just keep my little truck since its paid for and is still in good shape. I found a hot on the lot Camry at Nalley in Roswell, but I didn't really like the black color, so I went back to see Todd. He wasn't working that day, but his partner Eddie Thornton was able to make me a great deal on a much better equipped Camry in a color that I liked for about the same price. He even took the time to mate my cell phone to the bluetooth in the car for me, which I greatly appreciated. It probably would have taken me hours to figure out how to do it by myself. This is my third purchase from Cobb County Toyota, and if I live long enough to wear one of my vehicles out, I'll be back for a replacement. All in all I rate my purchasing experience as excellent, and I will recommend your dealership, and both Todd or Eddie, to friends and family. Thanks for a surprisingly pleasant and painless buying experience. More

The purchasing experience went very smoothly. The employees were very friendly and willing to help. I was also happy with the trade in price for my old vehicle. employees were very friendly and willing to help. I was also happy with the trade in price for my old vehicle. More

The lease on my 2007 Camry was coming to an end and I was not sure if wanted to lease another Toyota. Todd was extremely helpful and patient while I considered all my new car options. I remain a Toyota cust not sure if wanted to lease another Toyota. Todd was extremely helpful and patient while I considered all my new car options. I remain a Toyota customer because of Todd. The courteous and friendly environment made leasing a new car stress free. More

Overall great service, friendly staff and good people. The price was competitive across toyota dealers around GA; although did not add any complimentary add-ons apart from standard accessories. The price was competitive across toyota dealers around GA; although did not add any complimentary add-ons apart from standard accessories. More

This was a very pleasant experience from the time I sent the first e-mail that I was interested in the vechicle until I drove off your lot as the new owner. I am telling all my friends as I did when I pu the first e-mail that I was interested in the vechicle until I drove off your lot as the new owner. I am telling all my friends as I did when I purchased by 2004 Camry from you, if you want to buy a car and be treated great, then Cobb County Toyota is the place to go. More

Your salesman and your financial representatives were very helpful and very professional. As a first time Toyota buyer I was very impressed. Goodness 25 words or more. Good experience. I am enjoying very helpful and very professional. As a first time Toyota buyer I was very impressed. Goodness 25 words or more. Good experience. I am enjoying my new car. More

Great service! However I was disappointed that they use your lowest credit score to do you auto loan with which made the payment go higher than we had figured. Once We got home and pulled our scores oursel your lowest credit score to do you auto loan with which made the payment go higher than we had figured. Once We got home and pulled our scores ourselves they were 20 points higher than the score they used. More