Cobb County Toyota

Great dealership always friendly people very quick to have service completed great the service manager Todd is fantastic have service completed great the service manager Todd is fantastic More

I needed oil change quickly. They had me out in about 30 minutes. Can't brag enough about the wonderful service I have always received. I have been a customer for 7 years, They had me out in about 30 minutes. Can't brag enough about the wonderful service I have always received. I have been a customer for 7 years, More

Friendly service,easy to talk to . Professional and courteous. Very informative got us through the buying process quick and effeciently. Professional and courteous. Very informative got us through the buying process quick and effeciently. More

Skip this dealer if you expect to be treated with an honest sale price. A good friend recommended this dealer because I needed to buy a car for my 80 year old mom. Her car was totaled, by no fault of honest sale price. A good friend recommended this dealer because I needed to buy a car for my 80 year old mom. Her car was totaled, by no fault of her own. So I needed to find a car quickly. My friend told to speak with Rob Smith, who is a manager. I went there, talked about the cars, options, colors, prices, etc. I decided to go get my mother so she could sit in the model I picked out. She’s on oxygen, so getting out can be exhausting. Plus she’s about 10 miles away and in traffic. She loved the car and she picked out a color. Rob said he had that color coming, in about a week. I agreed to give them a $1,000 deposit and she would buy the car with her insurance settlement. The sales guy brought over a piece of paper with the total and it was about $2,500 more than I expected. I had already calculated the tax, license, and advertised dealer fee, so I knew about what the total should be. I asked to see the price break down and they had added in a $2,500 market adjustment profit fee. Sneaky, sneaky. Trying to take advantage of an 80 year old woman on social security. They should be ashamed. True dishonest business practice. I’ll be reporting this to Toyota’s regional manager too. At no time when they were sharing MSRP’s of available vehicles did they tell me there would be a $2,500 market adjustment (profit) added on. If they would have, I would have said thanks for your time and left. I wouldn’t have wasted time going to get my mom. We got up and walked out. They tried to stop me but I don’t do business like that. They make a lot of Toyota’s, so there are more dealers to buy from. I had already spoken with Autonation Toyota in a Douglasville and they didn’t have a market adjustment fee. They are farther away and I wanted to support a local dealer. But no way would I ever pay over sticker for a mass produced car. Never. Even the dealer fee is questionable. Rob said Autonation has a $3,500 mark up, which is not true. There’s no reason to pay a market adjustment fee on a mass production car that’s easily found. In just the Atlanta area, I found 4 Toyota dealers who aren’t charging market fees for Corolla’s. Do your homework. More

Costas Hernandez was so helpful and friendly. He serviced my car quickly and new exactly what I needed. Awesome customer service!!! He serviced my car quickly and new exactly what I needed. Awesome customer service!!! More

Great service today, Veteran's Day 2022. Brought the RAV4 in for an oil change and transmission flush and fill. Austin Meek greeted me in the service lane immediately, only sold me what I ne Brought the RAV4 in for an oil change and transmission flush and fill. Austin Meek greeted me in the service lane immediately, only sold me what I needed or wanted, was polite and courteous, secured the shuttle van for me, called me when the car was ready... On a very busy day, Friday 11/11/2022 ... really great work today by Austin Meek, coming back next week to spend more money, Thank you to Austin and the team @ Cobb County Toyota, really great More

I like the dealership. I'm so so grateful for helping me find a financiar for my car. A big THANK YOU to Alfy Hill for helping me find my fav car. I love my car. I call it I'm so so grateful for helping me find a financiar for my car. A big THANK YOU to Alfy Hill for helping me find my fav car. I love my car. I call it Mama😍 because I lost my Mom last year so this car has become her because it has made my life easy. My siblings and friends love it and they are so proud of me and happy for me! Once again, Thank you Toyota dealership for my car!🙏🏾🙏🏾🙏🏾 More

We would give a zero if it were an option. David was our salesperson. We put $1000 on a Highlander Ultimate to be second in line for a car that was supposed to be at the lot in a few weeks. Th David was our salesperson. We put $1000 on a Highlander Ultimate to be second in line for a car that was supposed to be at the lot in a few weeks. The 1st of August we were told that the car would arrive in three weeks. Then we were told another week, and so on…. Now apparently they have a car? Not convinced and have been waiting almost a week for a refund. I guess David thought if he had our money, he would have us. Nope, and by the way, this is not how you build customer trust and loyalty! This could have and should have been handled differently! We expect a refund immediately! More

Dylan and Manny where awesome! Both are extremely knowledgeable. Dylan worked very hard to get us into the car we wanted. Both are extremely knowledgeable. Dylan worked very hard to get us into the car we wanted. More

Mark Kligerman is the only thing good about this dealer. Dated, old school sales mentality, rude, talks about customers when they are on the lot, takes forever to process paperwork, messes up paperwork. I c Dated, old school sales mentality, rude, talks about customers when they are on the lot, takes forever to process paperwork, messes up paperwork. I could go on and on... I drove hours to buy a vehicle from here. Love my vehicle, hate this dealership. More