Cobb County Toyota - Service Center

Katie was friendly and professional. She explained my vehicle’s needs and got me checked out in no time. All in all, a great experience! She explained my vehicle’s needs and got me checked out in no time. All in all, a great experience! More

JC Cooper is always pleasant to work with. He is professional and great at explaining what services are needed to maintain our vehicles. He is professional and great at explaining what services are needed to maintain our vehicles. More

We had a great experience at Cobb County Toyota, they were very nice and efficient! were very nice and efficient! More

They are always pleasant and get my car serviced quickly. I have brought my car here to be serviced consistently and they keep it running well. I have brought my car here to be serviced consistently and they keep it running well. More

was told over the phone earlier in the week that i couldn't get my Corrolla Cross Airbag recall, fixed on a Saturday appointment only between Mon-Friday due to staffing issues, and when i came in for couldn't get my Corrolla Cross Airbag recall, fixed on a Saturday appointment only between Mon-Friday due to staffing issues, and when i came in for my regular maintenance check on Saturday at 8am that they could fix it but it would take all day ,i stated that it wasnt what i was told earlier in the week, and then after some back and forth conversation, i told the rep if i had known this i could of made arrangements, this is the second time the airbag issue has not been resolved, i brought it last time you had the vehicle all day , and didnt fix the issue again!!! More

I was given a price estimate before approving the service. At the time of payment, I it was a difference of 100 dollars. Rep tried to convince me it was taxes. It was so disappointing service. At the time of payment, I it was a difference of 100 dollars. Rep tried to convince me it was taxes. It was so disappointing More

The service lady named Raven help us. very pleasant and great personality.explained everything we needed done,and made our visit comfortable! very pleasant and great personality.explained everything we needed done,and made our visit comfortable! More

Wait time is crazy even with an appointment. Dont really see what they want you to make one Dont really see what they want you to make one More

I went to the dealership yesterday to get an oil change. Katie, the service advisor told me there was aI went to the dealership yesterday to get an oil change. Katie, the service advisor told me there was a Katie, the service advisor told me there was aI went to the dealership yesterday to get an oil change. Katie, the service advisor told me there was a recall. She said she did not have the manpower to do the recall. I said OK we can do that at another time. After the oil change, I signed my paperwork and I left. When I got home, I looked at my paperwork, and Katie stated that she explained the recall, and I declined to have it done. It also states that she explained the importance of the recall. That is also not true. I do plan to speak with the Service manager Monday morning about this.I’m almost attempted to post this so all your customers can see. This is so sad. I have purchased two cars from Cobb County Toyota since I moved to the area. And then I get this. Very very disappointed. More

Very fast despite being busy. Service team honest and professional and Leo’s you informed. Service team honest and professional and Leo’s you informed. More