Cobb County Toyota - Service Center
Kennesaw, GA
3,060 Reviews of Cobb County Toyota - Service Center
Went in for an oil change and tire rotation. Zach advised that front and rear brakes were in the "red" zone and I needed brakes all the way around. When I left, I called my husband and he had me Zach advised that front and rear brakes were in the "red" zone and I needed brakes all the way around. When I left, I called my husband and he had me go buy brake pads for front and rear. The next morning, he took off the first front tire and found pads were only about 1/4 of the way used and then found the same on back. Brakes were totally fine!! I feel like they were trying to take advantage because of me being a woman. Very disappointed in this and not sure I'll be going back to Cobb County Toyota! More
3 hrs for an oil change is insane. Selling cars without spare tires and jacks is a very pathetic way to save money. Not telling the consumer is horrible. We unfortunately found out Selling cars without spare tires and jacks is a very pathetic way to save money. Not telling the consumer is horrible. We unfortunately found out the hard way. More
Work was done on time when they said it would be done the service manager was very nice service manager was very nice More
the write up on the report was not accurate regarding the service recall items as noted service recall items as noted More
first of all, I want to apologize to my service rep for jumping down his throat when he recommended I change my lug nuts because they were swollen. After doing my research from what he recommended, I was s jumping down his throat when he recommended I change my lug nuts because they were swollen. After doing my research from what he recommended, I was shocked that such thing existed. He (my service advisor) did a great job in explaining the issue and not only gave me quotes for replacement but suggested to shop it around for the best price. all in all he did a great job and deserves a 6 star rating for his performance and customer service,. More
They are super helpful and knowledgeable at Cobb co Toyota. I highly recommend them for all your Toyota service Toyota. I highly recommend them for all your Toyota service More
Typically I love the service at this dealership! This time around, they got me in and out fast, but neglected to reset my maintenance light and got motor oil all over the interior of my driver side This time around, they got me in and out fast, but neglected to reset my maintenance light and got motor oil all over the interior of my driver side door. I wish they could have been a little neater and paid more attention to the details. I'll go back and give them another try thought! More
Good service very helpful the waiting time was perfect. i will recommend this store to my friends i will recommend this store to my friends More