194 Reviews of Zach Claybrooks
May 18, 2024
Simon & his technicians are well trained & knowledgeable. Great communication. Easy to chat with and very friendly.Rental car desk staff also very efficient and helpful. knowledgeable. Great communication. Easy to chat with and very friendly.Rental car desk staff also very efficient and helpful. More
Other Employees Tagged: Simon Chan, Anthony Sullivan
May 18, 2024
Awesome sales manager - Rob! !! JC Cooper, favorite service representative!! Love Cobb County Toyota!! Very happy !! JC Cooper, favorite service representative!! Love Cobb County Toyota!! Very happy More
Other Employees Tagged: Rob Smith, David Cobb, JC Cooper, Jonah Amlett
May 17, 2024
My experience has been getting progressively worse my last two visits were horrible… my previous visit was rushed and vehicle wasn’t even serviced. No post sticker to inform me of my next service date th last two visits were horrible… my previous visit was rushed and vehicle wasn’t even serviced. No post sticker to inform me of my next service date thank goodness my car alert me .. overall I am looking for another Toyota service center to go to which is going to put me out of my way as a customer More
Other Employees Tagged: Katie Fuller, Jeff Silvers
May 16, 2024
Took in my Toyota Camry 2022 for service… only had 2728 miles on it…Retired people who don’t drive too much. Great hybrid car… First service check. When I arrived, both lanes at Service Center were packed. miles on it…Retired people who don’t drive too much. Great hybrid car… First service check. When I arrived, both lanes at Service Center were packed. I waited less than 10 mins and Zach Within minutes of Zach’s cursory review he already had his eye on a couple of things to investigate. He came back and asked if I could leave the vehicle overnight. No problem. Zach and his team checked on all parts of the car and performed a number of tasks… Zach kept me abreast of all the work and car was ready to pick up the next day. It drives were well and yes, we are putting some more miles on it. Thank you Cobb County Toyota, thank you Zach and team for your team’s knowledge, efficiency, and friendliness. Very satisfied! More
May 15, 2024
Thankful that my car and service was taken by another member. Being told that if they can't find a problem they don't get paid after flat bedding it to you is not helpful. Thank you Zach for taking over member. Being told that if they can't find a problem they don't get paid after flat bedding it to you is not helpful. Thank you Zach for taking over and giving me a loaner and keeping it another day. Particularly, after receiving a text just prior to the pickup that the car needed to be seen. More
Other Employees Tagged: Brent Stump , Brenton I assume is Brent
May 13, 2024
The guys at Cobb County Toyota always take prompt and courteous care of me on every visit. Although a phenomenal amount of folks show up for service, a two hour wait time or less is not bad at all. courteous care of me on every visit. Although a phenomenal amount of folks show up for service, a two hour wait time or less is not bad at all. More
Other Employees Tagged: Carlos Ortega , Simon Chan
May 09, 2024
Excellent value, great quality work, knowledgeable staff. What is of importance to me is the friendliness and straightforward communication from the advisors. I do feel a very valued customer. What is of importance to me is the friendliness and straightforward communication from the advisors. I do feel a very valued customer. More
Other Employees Tagged: JC Cooper
May 03, 2024
Jeff silvers quickly resolved an issue with lug nuts on my wife’s 4 Runner. I can always depend on Jeff to provide great service. my wife’s 4 Runner. I can always depend on Jeff to provide great service. More
Other Employees Tagged: JC Cooper, Jeff Silvers
May 03, 2024
An oil change and tire rotation took two hours and fifteen minutes. I was the only car in line at 2:30 in the afternoon on a Thursday when the process started. fifteen minutes. I was the only car in line at 2:30 in the afternoon on a Thursday when the process started. More