Cobb County Toyota - Service Center

Simon has always answered our questions with patience and has always shown he is indeed knowledgeable and also very detailed oriented to make sure we have the information needed about the warranty and ma and has always shown he is indeed knowledgeable and also very detailed oriented to make sure we have the information needed about the warranty and maintenance of parts etc. More

Friendly service! I was treated well and my car was done in a very reasonable amount of time. I was treated well and my car was done in a very reasonable amount of time. More

Katie was wonderful. I enjoy bringing my car in and working with Katie Fuller. Always friendly and knowledgeable. I enjoy dropping my car off and catching the shuttle ba I enjoy bringing my car in and working with Katie Fuller. Always friendly and knowledgeable. I enjoy dropping my car off and catching the shuttle back to work and having it worked on during the day while I am at work. Picking it up when I get off at 5pm and heading home. Can't beat that service More

They were quick and took care of my service requirements, and made recommendations for future services. and made recommendations for future services. More

So wonderful! I was trying to get to Mississippi to get married that weekend and ended up with a flat needing a new tire the day we were supposed to drive. They sq I was trying to get to Mississippi to get married that weekend and ended up with a flat needing a new tire the day we were supposed to drive. They squeezed me in and were able to get my tires changed in 3.5 hours! So so thankful for their help and understanding with my situation! More

First visit with my new Toyota: Waited 1-3/4 hours and had to find someone to check on my car's status. It was super busy. Hoping next time isn't so bad. had to find someone to check on my car's status. It was super busy. Hoping next time isn't so bad. More

Some of the service people are nice and helpful. Some are not. Be careful and stay informed Some are not. Be careful and stay informed More

My advisor was fine but The reps that make the appointments don’t know what they’re doing. When I called to make my appointment I explained in detail the issues I was having. When I arrived for my appointments don’t know what they’re doing. When I called to make my appointment I explained in detail the issues I was having. When I arrived for my appointment I was told that there were no technicians available to examine my car and that I’d have to leave it all day. I wasn’t able to leave my car overnight so I left. Then I got a text from the dealer that said I was a “no show” and did I want to reschedule the appointment! Very poor service. More

Once again the service dept proves its ineptitude. 15,000 service, tires rotated. Tire pressure should be 33 psi front and 30 rear and this is close to what it was when I brought it in. When I got 15,000 service, tires rotated. Tire pressure should be 33 psi front and 30 rear and this is close to what it was when I brought it in. When I got the car back, the right front was 38, left front was 30, right rear was 26 and right rear was 33. How hard can it be to get the pressure correct? Makes me wonder what else was done improperly or not at all. More

Service writer JC Cooper always does a fine job with all of our vehicles. Quick and thorough on maintaining our cars and truck. of our vehicles. Quick and thorough on maintaining our cars and truck. More