Costas Hernandez

I came in for regular service and asked for a tire (front left tire) with low pressure to be checked. When I got the car back, I was told the tire with low pressure had no problems, that you had filled it wi left tire) with low pressure to be checked. When I got the car back, I was told the tire with low pressure had no problems, that you had filled it with air and did a tire rotation. Tire pressure was still an issue - only the tire was moved to the back left. I took it to Discount Tire. They did a dunk test and found a nail in addition they said that whoever did the tire rotation did it in a very non-standard way. I am very disappointed Toyota let me drive off that lot with a nail in my tire that could have blown. I drive 60 miles a day on I-75 going. It could have been disastrous. More

by fisher3330 Verified Customer Verified Customer

Report | Print

Coastas was great. Much fairer pricing than world toyota where they tried to rip me off. Much fairer pricing than world toyota where they tried to rip me off. More

by ncarson3 Verified Customer Verified Customer

Report | Print

The sales process was good and Dwayne Scott was a great salesman. The problem came after the sale. A cheap plastic part on my $70,000 vehicle broke in one week and all I got was lip service. Don't expec salesman. The problem came after the sale. A cheap plastic part on my $70,000 vehicle broke in one week and all I got was lip service. Don't expect any help after your purchase. More

by GREG@CLAYMARKET.COM Verified Customer Verified Customer

Report | Print

Costas was so sweet and attentive to my financial concerns with auto care expenses. He also assisted with my decision to take advantage of the “buy 3 get one for $1” tire sale….of which I did! Cour concerns with auto care expenses. He also assisted with my decision to take advantage of the “buy 3 get one for $1” tire sale….of which I did! Courtesy van was so convenient. I was dropped off at home and picked up when my car was ready. My experience with Cobb County Toyota has always been pleasant. More

by forrestecahill Verified Customer Verified Customer

Report | Print

Scheduled service and recall services completed at the same time. Drop off and pickup service was very convenient. same time. Drop off and pickup service was very convenient. More

by BG Verified Customer Verified Customer

Report | Print

There wasn't much of a wait. The service writer helped with all my questions. The service writer helped with all my questions. More

by COOKINJT50 Verified Customer Verified Customer

Report | Print

Great Service Center who got my flat tire fixed, but not in enough time to make a very important meeting, so they gave me a rental car - meeting made. Costas Hernandez (2) should be given Employee of the Y in enough time to make a very important meeting, so they gave me a rental car - meeting made. Costas Hernandez (2) should be given Employee of the Year for his helpful, understanding, and kind demeanor. He represents your Service Center and the Toyota brand with the mot excellence. More

by RHONDADYE83 Verified Customer Verified Customer

Report | Print

Costas is great - he always takes time to explain everything and is super helpful when it comes to choosing what exact service is a necessity vs what can wait. Definitely feel like I can trust him a everything and is super helpful when it comes to choosing what exact service is a necessity vs what can wait. Definitely feel like I can trust him and that is what is important to me when receiving service on my vehicle. More

by afrancis333 Verified Customer Verified Customer

Report | Print

Experience was great. Costas was very helpful and kept me updated on the status of the car Costas was very helpful and kept me updated on the status of the car More

by Kmy Verified Customer Verified Customer

Report | Print

Excellent communication, thorough and completed the work in a timely fashion Explained the work that needed to be done. in a timely fashion Explained the work that needed to be done. More

by LISAHUB Verified Customer Verified Customer

Report | Print