Cobb County Toyota - Service Center
Kennesaw, GA
3,218 Reviews of Cobb County Toyota - Service Center
I had a very negative experience when I purchased my car there. Sales person was pushy. Went there to purchase a different model but they didn’t have any in stock. Never felt comfortable driving this car. there. Sales person was pushy. Went there to purchase a different model but they didn’t have any in stock. Never felt comfortable driving this car. The service department is ok most of time but have had to wait a few hours for routine maintenance. More
Id like to give Austin Meek a blue ribbon for his patience and information. Ive been coming to this dealership for service for 3 yrs and NO ONE has ever check to see if i had a service agreement. Whe patience and information. Ive been coming to this dealership for service for 3 yrs and NO ONE has ever check to see if i had a service agreement. When we bought the car in 2021 (?) i didnt realize my husband purchased a maintenance agreement, knowing I would be dealing with the car after his passing. Aulstin checked the record and found the agreement where service crerdits were never applied to any of my service visits. Kudos to Austin More
I enjoy how consistently friendly and knoweldgable the service reps are. 123 456 789 902 service reps are. 123 456 789 902 More
Excellent experience and wonderful staff that is on top of things! All members willing to help regardless if the appointment is with them or another representative! of things! All members willing to help regardless if the appointment is with them or another representative! More
Austin is the best! Worked to make sure I understood all the details re: my car. Worked to make sure I understood all the details re: my car. More
Super easy to schedule a service time online. And then pulling in is super easy and their reps are so nice! Shout out to both Raven and Costas, who I've had the pleasure of working with - super f And then pulling in is super easy and their reps are so nice! Shout out to both Raven and Costas, who I've had the pleasure of working with - super friendly. And they send text messages to keep you updated on your car's status. And I was done in like 20 minutes! Oh and their massive waiting room, has a quiet room off of it, with work stations, if you need to do real work while you wait. More
Even though I have a 6 year old, low mileage Camry, Austin did a thorough check of items that needed checking or servicing from the maintenance list.. He checked my account to confirm if I had a main Austin did a thorough check of items that needed checking or servicing from the maintenance list.. He checked my account to confirm if I had a maintenance agreement. Austin is extremely knowledgeable and communicates well. I didn’t mind the wait! Vickie Stokes More
Great service, professional and communicated well! The technician reminded me my fuel injector had not been services since I had the car! Since it has been cleaned out, the car is running much smooth The technician reminded me my fuel injector had not been services since I had the car! Since it has been cleaned out, the car is running much smoother. More
Top notch service, good prices, quick turnaround time. Service Advisors always pleasant and professional. i would recommend any friends to get their Toyota services done here. Service Advisors always pleasant and professional. i would recommend any friends to get their Toyota services done here. More