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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,945 Reviews

2,945 Reviews of Cobb County Toyota - Service Center

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January 20, 2025

Great service. Austin was awesome. He knew exactly what the problem as soon as I described the symptoms. This is the 3rd time his team worked on my car, and each ti More

by MUSSIE627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

The service was fast and efficient. The service advisor was attentive when I arrived at the service area. More

by CASH2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Friendly & Knowledgeable, worth the extra money. . also confident they know Toyotas better than other shops. Waiting lounge has good easy pour coffee and HGTV with comfy seats More

by rubenzgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven
January 19, 2025

The customer service rep was rude,denied that I could a coupon offered by the dealer stating that it was not true. The tech stained my truck with grease inside and outside and the boys moving vehicles ran More

by IRENE.DEROLDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Cobb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I would not know the tech's name nor the boys that move vehicles back and forth
January 19, 2025

Clear description of service being performed Nice and comfortable waiting room Service took less than one hour More

by CAVALLARO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenton
January 19, 2025

I received excellent service from all involved. This staff was courteous, knowledgeable and professional. Dwayne Scott and Bernard Faulk were extremely helpful. More

by HINESLEY13
Recommend Dealer
Yes
Employees Worked With
Bernard Faulk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Scott
January 19, 2025

Very professional. And right on time. Told me it would be an hour. And it was an hour. I was shocked. Well done!! More

by Stratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
January 18, 2025

I received excellent customer service from service advisor JC Cooper and will recommend him again More

by GINA_BARTHELEMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Jeffrey Silvers is a professional who treats me well every time I visit Cobb County Toyota, Honest and knowledgeable. More

by HYDE01RF
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

The wait was a little long for just a tire rotation; an hour and twenty min. More

by FPARRINEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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