Cochran Volkswagen South Hills

Not just about selling a car – The customer is #1 at Cochran The whole car buying experience at Cochran was a pleasure. The professionalism, patience and attention to detail far exceeded my expectations. I hig The whole car buying experience at Cochran was a pleasure. The professionalism, patience and attention to detail far exceeded my expectations. I highly recommend Cochran VW of South Hills and I LOVE my new Golf!!!! Thanks guys. More

Car shopping Was looking at a BMW X3. Good service and low pressure. Would have bought it if it was the 6 cylinder version. Overall good experience . Salesman can Was looking at a BMW X3. Good service and low pressure. Would have bought it if it was the 6 cylinder version. Overall good experience . Salesman can not control what engine is in the vehicle that came in used. More

Highly recommend Trevor @ Cochran VW. I stopped at Cochran VW intending only to see a particular color of 2019 GTI, after a not-so-great experience with another metro area VW dealership. I stopped at Cochran VW intending only to see a particular color of 2019 GTI, after a not-so-great experience with another metro area VW dealership. I walked in and was greeted by Trevor. I explained why I was there and that I had no intention of buying a car that day. After we looked at the GTI Trevor politely asked me if I might be interested in running my numbers by him. I sensed that he was low key, and we had a friendly conversation. I had done a great deal of research and I knew my $ numbers. He respected my knowledge and the fact that I am a senior citizen still interested in high performance and enthusiast driving. He ran my numbers by Caitlin his Sales Manager (see separate review) only one time, and our deal was done shortly thereafter. I neglected to mention in Caitlin’s review that the GTI speced the way I wanted it was located at another western PA dealership. Caitlin had the car transferred to Cochran promptly and safely. I’ll also mention that Trevor and Caitlin both return phone calls and emails promptly, and with real information. If there was a delay in getting back to me, each response began with an apology. Thank you so much guys for sparing me from the expected dreaded haggling and drawn out process of purchasing a new car! More

Great Experience I had a wonderful experience! Got an amazing deal and a beautiful new car! Jim and Brady were awesome to work with! Thank you guys so much! I had a wonderful experience! Got an amazing deal and a beautiful new car! Jim and Brady were awesome to work with! Thank you guys so much! More

Quick - Knowledgeable - Friendly Staff! My husband and I had such a great experience at Cochran when we purchased our used VW Jetta, that we came back and purchased our first brand new VW Pa My husband and I had such a great experience at Cochran when we purchased our used VW Jetta, that we came back and purchased our first brand new VW Passat from them!. Trevor was great to work with, flexible, friendly, knowledgeable, with a true zeal for helping people to get exactly what they need. Trevor was so great with starting the process so we didn't have such a long wait when we came in the store. He was flexible via, phone, email, and online application which I truly appreciated since we are short on time. Trevor went above and beyond with follow up communications to make sure we were happy with our purchase. We will gladly drive back to the Pittsburgh area for all future purchases just to work with an honest great dealer and family owned dealership again like them! More

Are 6 stars possible? I cannot say enough great things about my experience at Cochran VW in the South Hills! Ryan Smith was honest, friendly and genuinely worked to get the I cannot say enough great things about my experience at Cochran VW in the South Hills! Ryan Smith was honest, friendly and genuinely worked to get the best deal possible for the customer. The sales manager, Caitlin, also went out of her way to ensure a deal was made that was fair and went beyond my expectations. I cannot say enough great things about the two. A breath of fresh air for sure! More

Awesome Experience Ryan and the whole Cochran crew were awesome. They made buying a new car easy and very smooth. They were honest and very accommodating. I would recomm Ryan and the whole Cochran crew were awesome. They made buying a new car easy and very smooth. They were honest and very accommodating. I would recommend them to anyone. More

Polite, interested, helpful. I was pleasantly surprised at the informative but not aggressive approach by the Internet salesman on phone and emails. After hearing tales of awful I was pleasantly surprised at the informative but not aggressive approach by the Internet salesman on phone and emails. After hearing tales of awful sales behaviors by car salesmen w women, I was worried, but need not to have been. Would recommend this company. More

Excellent buying experience Thank you to Chris for being so knowledgeable on the 2019 Tiguan and providing information on the models so we made our decision. There was no pressur Thank you to Chris for being so knowledgeable on the 2019 Tiguan and providing information on the models so we made our decision. There was no pressure during this buying experience which was great. Caitlin (the sales manager) even made it possible for Chris to drive up to their North Hills dealership to get the car we really wanted so we were able to take ownership same day! Above and beyond great service! Would definitely come back again More

Great Experience w/ Ryan and Caitlin Came in to look at a couple used/CPO Golf GTIs and do a couple test drives, even though I suspected that the particular used car they had was out if m Came in to look at a couple used/CPO Golf GTIs and do a couple test drives, even though I suspected that the particular used car they had was out if my price range. Worked with Ryan, who was super great - friendly, casual, knowledgeable, and generally made the experience a breeze. The dealership was really nice, the test drive was totally without hassle, even though, like I said, I thought the car was out of my budget. Got to talking numbers and Caitlin came over - also great. We talked numbers, and they explained their no-haggle pricing - what you see online is what the car costs, so if you like it, great! If you don't... well don't bother, because that's the price. It took a good bit of the pressure off the negotiation because there basically wasn't one (except for trade in). Went back and forth a few times and, while they made an extremely fair offer on my trade in, we couldn't make numbers work (as I'd originally expected though, so no big deal). Even after we decided we couldn't make numbers work on the particular car they had, we talked about what sort of car I wanted vs what I could afford, and weeks later I got a follow up calls from Caitlin and Ryan as they found cars that fit the bill come up at auction. While I didn't end up buying a car here (I'm picky about everything including color, and ended up buying a car 2 states away), I had a great experience and would recommend Ryan and Caitlin and Cochran VW - if you like the price they advertise, go buy a car - it'll be a breeze! More