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Cole Valley Cadillac

Warren, OH

Overview
Employees
Reviews
Vehicles
4.7
111 Reviews
Contact Dealership

4111 Elm Road NE

Warren, OH

44483

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Showing 111 reviews

October 04, 2025

The man that greeted us & took our car back was very nice & the girls in the office were bery frienfly More

by rnb73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Cole Valley Cadillac responded

Thanks for sharing about your experience with Cole Valley Cadillac. We appreciate your business and hope to see you again soon! Grace Cole Internet Manager graceh@colecars.net

October 02, 2025

Work was done flawlessly, all work was explained fully,very pleased. Thanks again for the good work. More

by thumms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferris
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Oct 02, 2025 -

Cole Valley Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grace Cole Internet Manager graceh@colecars.net

September 30, 2025

The gentleman who checked me in was efficient and pleasant. He knew exactly what I wanted. The ladies in the office were friendly and polite. More

by RASEIPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John was a five star
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Sep 30, 2025 -

Cole Valley Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cole Valley Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Grace Cole Internet Manager graceh@colecars.net

September 29, 2025

Need to have more loaner vehicles for customers when a repair is going to require them having the vehicle overnight More

by DABERTAWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Cole Valley Cadillac responded

Thank you for this feedback. We appreciate your comments. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cole Valley Cadillac! Grace Cole Internet Manager graceh@colecars.net

September 27, 2025

Great customer service. John (service advisor) was great to work with, very courteous and knowledgeable. More

by gmkrumm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Farris
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Sep 27, 2025 -

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net

September 26, 2025

The Service team was friendly and clear as the the work needed done, and they got the warranty repair work done efficiently. More

by daverroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

Cole Valley Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

September 26, 2025

Katie was amazing and very kind. She made sure that I had a clear understanding of what to expect and welcomed me to call her back if I had further questions. She is a great Asset To More

by ladyreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Farris Jr
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Sep 27, 2025 -

Cole Valley Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cole Valley Cadillac! Grace Cole Internet Manager graceh@colecars.net

September 24, 2025

Professional and Kind! The team was helpful and informative on what to expect from service. Price was good! More

by tripleddd33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Cole Valley Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cole Valley Cadillac. Grace Cole Internet Manager graceh@colecars.net

September 24, 2025

I am very happy with the service experience with my CTS V at Cole Valley. The service writer answered all questions, and the work performed was excellent. More

by thumms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net

September 19, 2025

Great service from Katie! Very kind girl. Went the extra mile to assist me. Appreciated! More

by buckeye0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Cole Valley Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cole Valley Cadillac, we look forward to having you as a valued customer for many years to come! Grace Cole Internet Manager graceh@colecars.net

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