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Cole Valley Cadillac

Warren, OH

4.6
143 Reviews
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4111 Elm Road NE

Warren, OH

44483

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Showing 143 reviews

November 25, 2025

Pleasant, professional people. Kept me informed on progress. The car looks great. Highly recommend the collision shop More

by bikers6878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Cole Valley Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

November 24, 2025

Everything went well. My extra requests were met easily. I, as another said, would prefer to just leave a star rating More

by flyingbeach
Recommend Dealer
Yes
Employees Worked With
Jarred Maderitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Cole Valley Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

November 23, 2025

I was very very disappointed i have broke down 2 times with a dead battery and have been inconvenienced i have had AAA jump me tell me my battery cell bad under warranty but after i drive to dealer it do More

by marykenesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Stowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

Everyone was pleasant and helpful. No time was wasted. They got us In right way More

by vito49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Cole Valley Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cole Valley Cadillac! Grace Cole Internet Manager graceh@colecars.net

November 08, 2025

Everyone was friendly and reviewed the findings. Writing 15 words ruined the ease of completing the survey. Next time I will delete the survey. More

by mnemet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

Cole Valley Cadillac responded

Thanks for sharing your thoughts about your experience with Cole Valley Cadillac. We appreciate your business and hope to see you again soon! Grace Cole Internet Manager graceh@colecars.net

October 25, 2025

Clean, friendly, pleasant atmosphere, everyone was curtitious. Enjoyed everyone’s attitude. We were very happy to be supplied with a loaner. More

by blueeyes5462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Cole Valley Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

October 20, 2025

I was very pleased with the visit. Everyone listened to my problem.They were helpful More

by shirley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Cole Valley Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Grace Cole Internet Manager graceh@colecars.net

October 15, 2025

Cole Valley has a very nice service center with very polite workers, They always do what is expected of them. Good Job guys and gals. More

by Breeze9758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Maderitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Cole Valley Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cole Valley Cadillac. Grace Cole Internet Manager graceh@colecars.net

October 13, 2025

The salesman was so knowledgeable about the EV he made it so easy to purchase the Optiq. I made my decision to buy EV after him explaining everything to me. More

by jawnomad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Santti
Oct 13, 2025 -

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net

October 13, 2025

Excellent dealership and service. Manager Joseph is top notch and would recommend my friends and family to him More

by DRTR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net