Back

Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.6
261 Reviews

393 South Byhalia Road

Collierville, TN

38017

Directions

By Type

Showing 261 reviews

November 30, 2020

Rip off. Charged me $408 to change a $45 coil pack that took them a half hour to change. Stay away. If you need service done I highly suggest going somewhere else. More

by troychurch67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate
Nov 30, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Troy, we regret to hear this and the inconvenience it caused you and we would like to talk more about this with you. Please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

November 28, 2020

Service was friendly, fast,and efficient no problems with the way they helped me I would definitely recommend their services and they're not very crowded and practice good safety protocol More

by MGUY521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie
Nov 30, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars and great review!

November 28, 2020

We bought a Jeep Wrangler yesterday and Geoffrey was great! All of the staff was very helpful & very good to us. I would definitely recommend buying a vehicle at Collierville CDJ. More

by abeecham36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey, CJ
Nov 30, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to give us a 5-star rating and positive review! Congratulations on your Jeep Wrangler!

November 18, 2020

Service was prompt and done in timely manner.Only thing was I didn’t get a copy of the work done And no sticker on windshield as to the mileage of the oil change. More

by glennwpac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 23, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback and 5-star rating, Glenn!

November 01, 2020

One of the smoothest purchase experiences I’ve had. Joni was attentive and provided top notch service. We also were impressed with the selection of vehicles in our stated price point. Thanks More

by gggreenesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joni and finance manager
Nov 03, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback and 5-star rating!

October 19, 2020

This was the worst service on a recall. They took 2 wks. for the part to return and they forgot to put the belt on. More

by Lightning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Phelps
Nov 03, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi, we regret to hear this and the inconvenience it caused you and we would like to talk more about this with you. Please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

October 14, 2020

Top shelf service and very prompt attention to appointment time. Very technical detail to work done. All work completed on schedule and promptly. Enjoyed working with the staff More

by AmericanSedan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Scott, Johnnie and Chad
Nov 03, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars and great review!

October 14, 2020

The customer service at Collierville Dodge Chrysler Jeep is outstanding. My purchasing experience was awesome!! The team displayed their core values written on the back of the business card. You made my pur More

by CC Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey, Randy, and Jack
Nov 03, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars and great review, CC!

October 08, 2020

Appreciate the friendly service. Work was completed as requested. Communication was good. Cost was average, speed of service was a little slow, they had the car for a week . But we will return for any ser More

by Kennethwillmarth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie and Bennett
Oct 09, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the 5-star rating and positive review, Kenneth!

September 29, 2020

The representatives were very helpful with all my needs & I am thankful. For the work that was done & it was ready for pick right way thank you again! More

by Curtis Crisler Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie
Sep 30, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback and 5-star rating, Curtis!

Sep 30, 2020 -

Curtis Crisler Jr. responded

I thank you all for your help I mean the work was done immediately. I am thankful that the issues were taken care of by the maintenance department.

...
17
...