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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.6
261 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 261 reviews

February 07, 2020

Bought my truck there and do all my maintenance there ! Chad helped me again ! All folks are friendly! But most my dealings are with chad so far ! I enjoy coming in there More

by Kurt
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 10, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We appreciate this great feedback and 5 star- rating, Kurt!

January 29, 2020

I went in for an estimate only.. They charged me $160...never ever have I been charged for an estimate anywhere else. Disputing charges and they were trying to tell me I needed things replaced that More

by Memphis
Recommend Dealer
No
Employees Worked With
Chad
Jan 29, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Memphis, we regret to hear this and the inconvenience it caused you. We would like to talk more about this with you. Please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

Jan 29, 2020 -

Memphis responded

Who shall I ask for?

January 27, 2020

Prompt courteous service. I took my new Jeep Grand Cherokee in on a Saturday morning without an appointment. They took care of everything! Good job! More

by Jddarnall
Recommend Dealer
Yes
Employees Worked With
Service writer on duty
Jan 28, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

January 26, 2020

I really only get oil changes done at the dealership but I’m always out of there within an hour. They are always courteous And honest. More

by ivisonr
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 27, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback, Ivison!

January 08, 2020

Kerry, Darrell, Cornelius, Chad and everyone I have dealt with has been excellent. My wife and I have been driving Lexus cars for almost 20 years now and the experience we have had with my new Jeep Wrangler More

by smithclinic
Recommend Dealer
Yes
Employees Worked With
Kerry, Darrell, Cornelius and Chad
Jan 08, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating! We look forward to seeing you back at our dealership in the future!

January 06, 2020

I will never go back. They held my car almost 2 weeks even though I had an appointment. After 4 days they still had not even looked at my car. When I complained to the manager he did give me a loaner. More

by Stevenearlbarlow
Recommend Dealer
No
Employees Worked With
Do not recall
Jan 06, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Steven, we regret to hear this and the inconvenience it caused you. We would like to talk more about this with you over the phone. Please give us a call at 901-854-5337 at your earliest convenience. - Doug and Darryl

January 04, 2020

Good response to the issue with my Jeep! Follow up was quick and everyone there very nice! Was pleased with service and price! Thank you! More

by kimdale55
Recommend Dealer
Yes
Employees Worked With
Johnnie
Jan 06, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Kim!

January 02, 2020

This was our first time at this dealership. We have two jeeps. First time to need service. Friendly customer service and was very informative to our needs. Hopefully our leak is fixed! More

by sbing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Jan 02, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share about your experience and the 5-star rating!

December 29, 2019

New tires oil change and alignment on sons challenger. Prompt service with good service updates during the work. Typical of the service excellence I always receive from this team. More

by Dancorbin
Recommend Dealer
Yes
Employees Worked With
John
Dec 30, 2019 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate the great review and 5 star- rating!

December 01, 2019

I’ve worked with Chad since I bought my truck in 2013. He has made owning a Dodge Ram for the first time very satisfying More

by Haimsohnmike
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 02, 2019 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review and 5 stars!

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