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Collierville Chrysler Dodge Jeep Ram
Collierville, TN
269 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 269 reviews
November 15, 2019
Service Tech (Chad Johnson) that worked with me was extremely knowledgeable, friendly, and helpful. Reliable maintenance work. Always many customers in line, however, wait time not too long. extremely knowledgeable, friendly, and helpful. Reliable maintenance work. Always many customers in line, however, wait time not too long. More
by Chrisnbruno
Employees Worked With
Chad Johnson
October 29, 2019
Friendly and knowledgeable service writers. Terrible mechanics. Performed warranty work on multiple issues I was having. Had missing or loose bolts and nuts on engine. mechanics. Performed warranty work on multiple issues I was having. Had missing or loose bolts and nuts on engine. More
by Richard
Employees Worked With
Blake
September 10, 2019
Civic Purchase Brian Putt was an awesome salesman to work with. He immediately responded to texts and helped find my son a car that fit our needs (had been a two mo Brian Putt was an awesome salesman to work with. He immediately responded to texts and helped find my son a car that fit our needs (had been a two month process). Highly recommend you seek him out if you go there to buy a used car. More
by gagecivic
Employees Worked With
Brian Putt
August 29, 2019
The worst experience I've ever had honestly These workers are all basically mentally disabled because I managed to not talk to the service tech in real person and I had to go find my car in the These workers are all basically mentally disabled because I managed to not talk to the service tech in real person and I had to go find my car in the back of the lot because the cashier didn't want to be bothered enough to at least tell me where it was our help me find it More
by Cbayless
Employees Worked With
CHAD
May 07, 2019
Best Car Buying Experience Ever! This has by far been the best car buying experience I have had. C. J. Cooper is an amazing sales person. I highly recommend going to see her if you ar This has by far been the best car buying experience I have had. C. J. Cooper is an amazing sales person. I highly recommend going to see her if you are looking for a simple, no hassle experience. the entire experience was great from the time we arrived, until the time we left. We had been to multiple dealerships look for the right car and experience and we found it at Collierville Chrysler Dodge Jeep Ram. They even made the financing and paperwork portion enjoyable. More
by C. Marino
Employees Worked With
C. J. Jackson
May 03, 2019
Going beyond to help - excellent service!!! I came in to the dealership service area on Wednesday, May 1. I had somehow dropped my house keys in a small hole in the console and could not retrie I came in to the dealership service area on Wednesday, May 1. I had somehow dropped my house keys in a small hole in the console and could not retrieve the keys. Blake and Chad of the service department dropped everything , had to disassemble part of my interior console but were able to retrieve the keys. They would not accept any payment . Thanks Chad & Bjaje & Collierville Chrysler!!! More
by Lynda-
Employees Worked With
Chad & Blake
January 12, 2019
HUULK I've always been helped in a timely manner. Kept me informed while my jeep was being worked on. I'm lucky to be working with the right employees. I've always been helped in a timely manner. Kept me informed while my jeep was being worked on. I'm lucky to be working with the right employees. More
by HUULK
Employees Worked With
Blake, Bennett
December 11, 2018
Terrible Customer Service After keeping the jeep multiple days and then finally being told parts are being ordered and it will take 2 weeks for them to come in (after having to After keeping the jeep multiple days and then finally being told parts are being ordered and it will take 2 weeks for them to come in (after having to ask!), a month later still no response. This is the ABSOLUTE WORST CUSTOMER SERVICE POSSIBLE!PLEASE GO TO WOLFCHASE JEEP if you're looking for quality customer service. This company is straight ridiculous and the owners don't care , if they did they wouldn't have so mannnnnnny bad reviews on multiple outlets. There was a response from them saying they've tried to reach out to me to solve the issue on multiple outlets that a lie, no one has called. "What goes around comes around" cause I'm not the only consumer that has been mistreated. Does it make sense for a dealership to order parts for you and don't tell you when they have been received ...right then when I called and asked Bennett stated yes they are in with no remorse like I'm not riding around daily with an issue. Why not call the customer if I've been waiting for weeks?!?!?! More
by faith0108
Employees Worked With
Bennett
