Collierville Chrysler Dodge Jeep Ram

Thank you for the service. Chad in the Service department is awesome and is the reason I would return. Chad in the Service department is awesome and is the reason I would return. More

Towed 2013 Grand Cherokee to dealership due to alternator failure. There were several open recalls for various mechanical issues one related to alternator wiring harness that supposedly was the diagnosed cou failure. There were several open recalls for various mechanical issues one related to alternator wiring harness that supposedly was the diagnosed countermeasure. Jeep was at dealership for 42 days waiting on parts and service and of course the PCM had to be replaced for $1300 which may or may not have been the issue. Meanwhile driving rental for $3200 so basically spent $4500 plus tow fee. Called everyday for updates instead of service calling me. So as soon as market returns to “normal” I will be replacing with new vehicle and Jeep won’t be on my list. More

Friendly advisors. Got me in and out when they said the would. Will go back again. Got me in and out when they said the would. Will go back again. More

Collierville Chrysler dodge and jeep they answered all my questions when I asked them what was the perfect vehicle for my needs they were super nice and friendly and they treated me right I will definitely d questions when I asked them what was the perfect vehicle for my needs they were super nice and friendly and they treated me right I will definitely do business again with collierville Chrysler dodge and jeep again More

Very bad experience. I took my vehicle in for a recal on ignition switch. They did the work but now the ignition switch gets stock in various spots while turning on or of I took my vehicle in for a recal on ignition switch. They did the work but now the ignition switch gets stock in various spots while turning on or off. I took it back and they said they fixed it. They had done nothing and just say they changed the switch. This is a brief explanation of what went on. They said a bunch of lies along the way. Don’t trust what they tell you. They just “say” all the right words but what they do or deliver is something different. I will never take my vehicle there again. No wonder they get 2 stars on yelp. More

They’re service team is always courteous and prompt , I wouldn’t service my vehicle any where else . wouldn’t service my vehicle any where else . More

Easy to schedule. Fixed problem in 2 days vs 3-4 weeks predicted at another dealership. Very easy to pickup car after work. Staff very nice and helpful. Very pleased. Fixed problem in 2 days vs 3-4 weeks predicted at another dealership. Very easy to pickup car after work. Staff very nice and helpful. Very pleased. More

It was truly a pleasure to purchase our new Jeep Gladiator from the the great team at Collierville Jeep! Brandon was friendly, helpful and fun to work with! We recently moved to this area and we’ll Gladiator from the the great team at Collierville Jeep! Brandon was friendly, helpful and fun to work with! We recently moved to this area and we’ll definitely be returning customers. More

The process for purchasing our new Jeep Grand Cherokee was easy and quick. The staff was helpful and courteous. Would purchase from them again. was easy and quick. The staff was helpful and courteous. Would purchase from them again. More

Dealership has had my Jeep for a month now. Chad Johnson who is assigned my vehicle will not answer any of my calls or give me a straight answer on their automated text system. I’m trying to fi Chad Johnson who is assigned my vehicle will not answer any of my calls or give me a straight answer on their automated text system. I’m trying to find out the parts needed for my death wobble and prices and he refuses to answer me asking over 10 times. He will not answer or return any of my multiple calls. This is just ridiculous customer support. More