Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
Write a review

Collierville Chrysler Dodge Jeep Ram

3.5

43 Lifetime Reviews

393 South Byhalia Road, Collierville, Tennessee 38017 Directions
Sales: (901) 854-5337

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

43 Reviews of Collierville Chrysler Dodge Jeep Ram

Sort by Write a review
May 31, 2015

"had a great experience with the sale department"

- av

Bought a new car from Anthony Vaughn and I got a great deal. Made me feel like I was at home. Will tell all my friends and family members about the great service I received at Collierville jeep

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
TV
Jul 22, 2015 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you so much for your review! We're glad to know you're sharing your experience with your family and friends. Please contact us whenever you're ready to bring in your car for service. Take care and see you soon!

April 13, 2015

"Lazy service dept."

- tyltyler1

I took my 2014 wrangler in to have the oil changed, tires rotated,rear defroster fixed, have a disconnected hose looked at, and to check out a clunk noise that was being made when I shift into Reverse/Drive. I was greeted promptly when i arrived and was directed to the waiting room (they don't offer loaner cars but will offer to drive you somewhere if you need it) where they have free coffee and vending machines. The first person to help me told me i needed a $89 balancing. After waiting for 4.5 hours I was told by Bennett Stone they didn't have the parts to fix my rear defroster that they will order them and that I needed to bring back my jeep for that and to have an appointment to have my transfer case taken apart and inspected. I was then instructed to "bring my car back sometime next week for an appt" without him giving me a day or time and that it would "take a couple of days to figure out what was wrong" and then "a couple more days to get the parts in". My Jeep is still under factory warranty so luckily I called another dealership that got me an appointment within a minute of being on the phone. This service department here is lazy

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bennett Stone
January 31, 2014

"I did have a very good conversation with Joe Bell who was..."

- lynn1964

I did have a very good conversation with Joe Bell who was the saleperson and had picked out a Jeep Wrangler that I wanted to get for my daughter for graduation and I was about to leave and saw behind a glass enclosure couple of people having a verbal fight. One of them thru out the "F" bomb. One of them was a finance guy, the other one was Mr. Stone. I just felt like this was very unprofessional if they want to start a verbal discussion where customers could see & hear them. Went somewhere else & found the Jeep.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joe Bell
...
5
41 - 43 of 43 results