Colonial Cadillac

Renata is the best so professional and always checks in with you regarding any problem. She goes above and beyond with you regarding any problem. She goes above and beyond More

I purchased my first vehicle from Colonial several years ago. My first experience was so good that I returned to buy a second vehicle even though the dealership is more than 60 miles from my home. ago. My first experience was so good that I returned to buy a second vehicle even though the dealership is more than 60 miles from my home. More

I needed to get a new tire put on because of a flat tire the day before. I called day before and was told the tire was in stock, and perhaps they could start the paperwork since I had a tire warranty from p the day before. I called day before and was told the tire was in stock, and perhaps they could start the paperwork since I had a tire warranty from previous dealership in FL. I just recently moved here from FL. I made a 9:30 appointment for the next day. I arrived at 9:15. I was told by the man that was helping me that I needed all the information for my tire warranty and he could not look it up for me or work in the car without the information. I had to call my dealership in Fl for the information which took me some time since I didn't carry that information with me. My Fl dealership told me that the man at Colonial Cadillac could have just looked it up using the vin number. The man waiting on me told me that he could not do this. After finding out the information from my FL dealership I gave hime the information.I waited in the waiting room until 12:00 and asked when the car would be ready. I was told that if I didn't want the car washed I could have it as soon as they put the tire on. I finally left the dealership at 12:15, unwashed car and feeling disappointed in the service. I have been dealing with Cadillac for years and never had such poor service.I feel that this was extremely poor service. More

They were excellent to work with from beginning to the end.I had some questions after the delivery and they responded quickly. end.I had some questions after the delivery and they responded quickly. More

Always pleased with colonial service very pleased with all staff. Renata is a gem. Thank you all staff. Renata is a gem. Thank you More

Great people to deal with, if I lived closer I would buy my next car from them. David what could I say 👍👍 my next car from them. David what could I say 👍👍 More

Denice was very professional from the time I walk-in to the pick of my vehicle.. Denice help me with all the steps to have my car fix. Let me know how everything was going with calls and updates. With pe the pick of my vehicle.. Denice help me with all the steps to have my car fix. Let me know how everything was going with calls and updates. With people like Denice and Peter I will be back . Thanks More

Adam made everything so flawless and easy, we are very happy to be able to work with him! happy to be able to work with him! More

Always good service. All the Employee all very friendly and helpful. Easy to get an appointment. All the Employee all very friendly and helpful. Easy to get an appointment. More

Brought car in to have plastic mounting behind review mirror fixed. Unfortunetly, it rattles (makes noise periodically). However, while driving on 3A West, after leaving dealership, it happened again. mirror fixed. Unfortunetly, it rattles (makes noise periodically). However, while driving on 3A West, after leaving dealership, it happened again. More