Colonial Cadillac

I have been going to Olsen for years and they have the best selection and stand behind their vehicles 100%. The service department is EXCELLENT. I have interacted with Mark and Ray in service and they are best selection and stand behind their vehicles 100%. The service department is EXCELLENT. I have interacted with Mark and Ray in service and they are the best. I have purchased 4 cadillacs from Olsen and the last one I just got and had Dave Robinson as my sales guy and he was unbelievable. Love him!!! He did everything possible to make my experience as painless as possible..in fact I actually enjoyed myself. No one can say that about buying a car!!! I highly recommend Olsen. There is a reason why they have been in business for so many years!!! More

Excellent from start to finish. I shopped around, Olsen Cadillac and my salesman Mike, far out performed it's competitors in both price and service. No hard sales tactics made this a great experience. I wo Cadillac and my salesman Mike, far out performed it's competitors in both price and service. No hard sales tactics made this a great experience. I would strongly recommend Olsen to anyone. More

I just bought a new XTS and I want to tell you this the best and easiest deal I ever had. My salesman Thomas McDevitt was the best I ever dealt with, they treated me with respect and gave me a great deal. best and easiest deal I ever had. My salesman Thomas McDevitt was the best I ever dealt with, they treated me with respect and gave me a great deal. The showroom is very nice and the selection of cars is great. I made the deal and got the car the same day More

I recently bought my first Cadillac DTS from Olsen Cadillac. I can say that from the time I walked in the door until I drove my new car off the lot it was an outstanding experience. Skipp Peterson was Cadillac. I can say that from the time I walked in the door until I drove my new car off the lot it was an outstanding experience. Skipp Peterson was one of those...one in a million salesman that every car dealership should have. Skipp was extremely knowledgeable about every question I had about the car I was purchasing. I mostly liked the time that Skipp gave me when I was deciding about purchasing the car. When time came for me to purchase the car Skipp and the sales manager Bruce gave me the price I was looking for. I had noticed some minor issues on the car. When my wife and I were handling all the paper work, Skipp made my car top priority to get those things in my car fixed. That car looked like it just came out of the factory. When my car was all set, cleaned and detailed Skipp handed over the keys to my car. I was very very happy on the way my car looked and smelled. In the past I have bought cars at other dealerships and have always got the run around from the salesman. Skipp is not like that at all he is a gentleman and an outstanding Cadillac salesman. In the future I would only buy my next car from Olsen Cadillac and only from Skipp Peterson. He made my wife and I feel comfortable with the whole buying experience. I would recommended everyone I know to Skipp Peterson and Olsen Cadillac. Thanks again, Richard Doherty one happy Cadillac owner!! More

Absolute best buying experience from start to finish. Skip Petersen is a top-notch professional and man of his word. Mark Taliento is an excellent and extremely knowledgeable business manager. Scott Be Skip Petersen is a top-notch professional and man of his word. Mark Taliento is an excellent and extremely knowledgeable business manager. Scott Bengar delivered the vehicle to my New York home in perfect condition and with great enthusiasm and some very helpful instruction! My next vehicle purchase will definitely be through Olsen and I live three hours away in New York. Great and trustworthy people. More

R.C. Olsen Cadillac very great place to deal with, really nice employees, excellent service. Irwin Segal was awesome as the rest of the employees. nice employees, excellent service. Irwin Segal was awesome as the rest of the employees. More

Brought in my 8 months old SRX for Rear Axle Service. Not even sure what exactly is the problem. Dropped off the car in perfect condition and the service manager Ray never mentioned to me that my car ha Not even sure what exactly is the problem. Dropped off the car in perfect condition and the service manager Ray never mentioned to me that my car had any damaged. When I picked up the car the next morning, there's a huge dent above the back bumper on the drive's side where you can see a gap between the bumper and the body of the car. There's a huge scratch on the side of the bumper with the taillight scratched as well. Ray claimed that I dropped off the car like that and that he "circle" on a piece of paper indicating there was damage but it's not their policy to inform the customer of any existing damages. Does that sound right to you??? Then Ray said that he did mention it to me, then he said that he doesn't remember anymore. Which one is it? Do you think if you mentioned it to me, I wouldn't have you fix it as well since it's a brand new car?Either way, he said he circled the damage on a piece of paper that could've been made up anytime to cover his butt. What's worse is that after waiting 3 hours for the owner, Richard Olsen, to show up so we can see the video surveillance from the parking lot and the service area to determine the condition of my car when I first dropped it off, he refused to let us see the video. He did not want anyone in his office and I had to demand the Service Manager to get the owner. The owner came to the service department and kept on repeating "I didn't damage your car". I know YOU didn't do it, it's someone who works for you did it. I requested to see the video and his exact words were "no, you can't see the video, have your attorney contact me if you want to see it. By the way, the video is only available for 3 days." WOW...I did not expect the owner of the dealership to be such a jerk. This is how you treat your customers? He will be hearing from my lawyer soon. If you do decide to bring your car to this dealership for service, which I do NOT recommend, make sure you take a picture of your car before you leave it for them or have them sign something that says you dropped off a car without any damages. Then you won't be in my situation. More

It was a sheer pleasure working with Mike Bordonra. No sales pressure or the typical dealer tactics / pursuastion to purchase a vehicle. Mike and his team are truly professional sales people that you sho sales pressure or the typical dealer tactics / pursuastion to purchase a vehicle. Mike and his team are truly professional sales people that you should be proud. He certainly knows the Cadillac products an is eager to help out in any way he can. Delivery and acceptance of my vehicle was exactly as he promised. I definitely wil be repeat customer and extend the Olsen name. I would also like to thank Steve Desisto for his help on closing the offer to lease a vehicle from Olsen. I glad I stopped by olsen. Regards, Rick vincent More

Unbelievable experience with Olsen. My sales person was Lisa Rapoza and she was extraordinary. She was so knowledgeable about the SRX and conveyed that knowledge to me in a very direct and succinct manner Lisa Rapoza and she was extraordinary. She was so knowledgeable about the SRX and conveyed that knowledge to me in a very direct and succinct manner. Her overall personality and enthusiasm is second to none. There were no pressure tactics and more than anything she was very patient. When I picked up the car, Lisa took the time to review every aspect of that car with me so that when I left I did not have to question anything........ I only wish I had this type of car shopping experience in the past. I would strong anyone looking to purchase or lease an SRX to see Lisa Rapoza at Olsen Cadillac. Awesome job Lisa!!!!!!!!!! More

Best dealership ever, Mark is great in Service and Dave is the BEST at sales, great guy, no BS and no hard sell. The service team is very friendly and helpful, it may be time for a new car washing machine, is the BEST at sales, great guy, no BS and no hard sell. The service team is very friendly and helpful, it may be time for a new car washing machine, my only complaint would be the car does not come out clean from that machine. More